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All Users , North Air Force Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 51 | 52 | 56 | 5 |
| AIR FORCE | 53 | 56 | 59 | 5 |
| NORTH | 45 | 47 | 52 | 7 |
| North Air Force | 45 | 50 | 54 | 9 |
| 1st Med Grp-Langley | 50 | 48 | 57 | 7 |
| 305th Med Grp-McGuire | 46 | 45 | 52 | 6 |
| 375th Med Grp-Scott | 40 | 51 | 50 | 10 |
| 436th Med Grp-Dover | 51 | 55 | 60 | 8 |
| 4th Med Grp-Seymour Johnson | 53 | 56 | 53 | 0 |
| 66th Med Grp-Hanscom | 33 | 52 | 51 | 18 |
| 74th Med Grp-Wright-Patterson | 50 | 49 | 52 | 3 |
| 89th Med Grp-Andrews | 43 | 48 | 54 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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