Active Duty , West Navy 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 62 | 85 | 84 | 50 | 78 | 50 | 51 | 62 | 64 | 91 | 73
NAVY | 64 | 62 | 85 | 84 | 50 | 78 | 49 | 50 | 64 | 63 | 90 | 73
WEST | 64 | 63 | 85 | 85 | 51 | 81 | 50 | 51 | 63 | 65 | 90 | 74
West Navy | 65 | 60 | 84 | 84 | 52 | 78 | 49 | 50 | 63 | 62 | 88 | 73
NACC Port Hueneme | 60 | 60 | 84 | 81 | 42 | 83 | 40 | 51 | 66 | 69 | 93 | 72
NBHC NAS North Island | 64 | 54 | 81 | 83 | 63 | 85 | 50 | 49 | 70 | 62 | 91 | 72
NBHC NTC San Diego | 67 | 63 | 82 | 86 | 58 | *** | 45 | 42 | *** | 56 | 92 | 75
NH Bremerton | 63 | 67 | 93 | 83 | *** | *** | 47 | 50 | *** | 47 | 96 | 78
NH Camp Pendleton | 67 | 58 | 85 | 87 | 52 | *** | 50 | 54 | *** | 69 | 86 | 70
NH LeMoore | 61 | 50 | 82 | 79 | *** | *** | 40 | 41 | 47 | *** | 79 | 65
NH Oak Harbor | 66 | 64 | 85 | 86 | 43 | *** | 47 | 51 | 63 | 66 | 90 | 79
NH Twentynine Palms | 59 | 66 | 78 | 80 | *** | 89 | 55 | 52 | 64 | 57 | 84 | 65
NMC San Diego | 66 | 58 | 81 | 83 | 49 | 71 | 50 | 52 | 73 | 62 | 88 | 77
NMCL Pearl Harbor | 70 | 65 | 86 | 87 | 44 | *** | 47 | 51 | 54 | 58 | 93 | 80
TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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