Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 75 | 77 | 78 | 2
ARMY | 77 | 77 | 77 | 1
NORTH | 69 | 75 | 78 | 9
North Army | 69 | 75 | 79 | 10
Blanchfield ACH | *** | *** | 91 | ***
Dewitt ACH | *** | *** | 70 | ***
Guthrie AHC | 64 | 68 | 82 | 19
Ireland ACH | 80 | 77 | 75 | -5
Keller ACH | *** | *** | *** | ***
Kenner AHC | *** | *** | 92 | ***
Kimbrough Amb Car Cen-Ft Meade | 71 | 81 | 75 | 4
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 63 | 71 | 70 | 7
Womack AMC | 67 | 77 | 78 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users