Active Duty , West Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 89 | 89 | 89 | 0
NAVY | 90 | 89 | 89 | -2
WEST | 91 | 88 | 89 | -2
West Navy | 91 | 86 | 88 | -3
NACC Port Hueneme | *** | *** | 90 | ***
NBHC NAS North Island | *** | *** | 85 | ***
NBHC NTC San Diego | *** | *** | 87 | ***
NH Bremerton | 86 | 94 | 96 | 10
NH Camp Pendleton | 96 | 93 | 93 | -3
NH LeMoore | 93 | 93 | 89 | -4
NH Oak Harbor | 89 | 92 | 93 | 4
NH Twentynine Palms | 94 | 81 | 84 | -10
NMC San Diego | 88 | 82 | 82 | -6
NMCL Pearl Harbor | 89 | 92 | 89 | -1
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users