Enrollees with Military PCM , West Army How Well Doctors Communicate Listens Carefully
| 2003 | 2004 | 2005 | Trend
Benchmark | 89 | 89 | 90 | 1
CONUS MHS | 84 | 83 | 83 | -1
ARMY | 82 | 82 | 81 | 0
WEST | 85 | 84 | 84 | -1
West Army | 83 | 82 | 85 | 2
Bassett ACH | 86 | 82 | 82 | -4
Evans ACH | 80 | 86 | 89 | 9
Irwin ACH | 80 | 74 | 81 | 2
L. Wood ACH | 81 | 82 | 75 | -6
Madigan AMC | 83 | 82 | 88 | 4
Munson AHC | 88 | 86 | 86 | -1
R W Bliss AHC | 83 | 80 | 83 | 0
Tripler AMC | 82 | 84 | 84 | 2
Weed ACH | 83 | 85 | 90 | 7
William Beaumont AMC | 87 | 80 | 82 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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