Enrollees with Military PCM , North Navy How Well Doctors Communicate 2005
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 85
CONUS MHS | 83 | 90 | 86 | 79
NAVY | 84 | 90 | 86 | 80
NORTH | 82 | 90 | 86 | 79
North Navy | 82 | 91 | 86 | 79
NBHC Little Creek | 82 | 86 | 83 | 73
NBHC Navsta Sewells | 75 | 89 | 80 | 73
NBHC Oceana | 80 | 88 | 84 | 76
NH Camp Lejeune | 81 | 92 | 86 | 75
NH Cherry Point | 80 | 85 | 86 | 78
NH Great Lakes | 88 | 90 | 90 | 85
NMC Portsmouth | 83 | 90 | 85 | 79
NMCL Annapolis | 84 | 89 | 86 | 81
NMCL Patuxent River | 82 | 91 | 87 | 84
NMCL Quantico | 78 | 93 | 85 | 77
NNMC Bethesda | 86 | 94 | 90 | 84
Naval Health Care New England | 85 | 93 | 88 | 82
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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