Active Duty , North Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
ARMY | 53 | 68 | 64 | 11
NORTH | 49 | 63 | 60 | 11
North Army | 51 | 65 | 61 | 11
Blanchfield ACH | *** | *** | 68 | ***
Dewitt ACH | 31 | 63 | 67 | 36
Guthrie AHC | 54 | 68 | 61 | 7
Ireland ACH | 59 | 61 | 47 | -12
Keller ACH | *** | *** | *** | ***
Kenner AHC | *** | *** | 66 | ***
Kimbrough Amb Car Cen-Ft Meade | 52 | 72 | 60 | 8
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 56 | 62 | 63 | 7
Womack AMC | 53 | 67 | 69 | 16
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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