All Users , West Army Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 83 | 83 | 83 | 0
ARMY | 81 | 82 | 82 | 1
WEST | 85 | 85 | 85 | 0
West Army | 83 | 83 | 84 | 1
Bassett ACH | 84 | 73 | 78 | -6
Evans ACH | 77 | 88 | 79 | 2
Irwin ACH | 65 | 79 | 84 | 19
L. Wood ACH | 86 | 77 | 84 | -1
Madigan AMC | 91 | 83 | 80 | -11
Munson AHC | 79 | 86 | 89 | 10
R W Bliss AHC | 87 | 91 | 91 | 5
Tripler AMC | 81 | 87 | 91 | 10
Weed ACH | 82 | 84 | 82 | 1
William Beaumont AMC | 93 | 81 | 90 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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