All Users , North Air Force Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 84 | 83 | 83 | -1
AIR FORCE | 85 | 84 | 83 | -2
NORTH | 83 | 83 | 83 | 0
North Air Force | 83 | 83 | 82 | -1
1st Med Grp-Langley | 79 | 85 | 78 | -1
375th Med Grp-Scott | 85 | 83 | 86 | 1
66th Med Grp-Hanscom | 85 | 84 | 90 | 4
74th Med Grp-Wright-Patterson | 86 | 85 | 91 | 5
89th Med Grp-Andrews | 85 | 83 | 81 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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