Active Duty , North Army Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 49 | 51 | 50 | 1
ARMY | 51 | 52 | 51 | 1
NORTH | 45 | 48 | 50 | 5
North Army | 45 | 47 | 50 | 5
Blanchfield ACH | *** | 45 | 52 | ***
Dewitt ACH | 39 | 46 | 53 | 14
Guthrie AHC | 52 | 53 | 51 | -1
Ireland ACH | 47 | 44 | 47 | 0
Keller ACH | *** | *** | *** | ***
Kenner AHC | *** | *** | 54 | ***
Kimbrough Amb Car Cen-Ft Meade | 53 | 48 | 47 | -6
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 44 | 47 | 50 | 5
Womack AMC | 47 | 43 | 56 | 9
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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