Enrollees with Military PCM , North Air Force Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 81 | 81 | 82 | 1
AIR FORCE | 83 | 84 | 83 | 0
NORTH | 75 | 77 | 81 | 6
North Air Force | 79 | 77 | 83 | 4
1st Med Grp-Langley | 76 | 89 | 81 | 5
375th Med Grp-Scott | 78 | 77 | 77 | -1
66th Med Grp-Hanscom | 74 | 78 | 78 | 4
74th Med Grp-Wright-Patterson | 77 | 72 | 78 | 1
89th Med Grp-Andrews | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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