All Users , North Army 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 66 | 67 | 87 | 86 | 54 | 82 | 54 | 60 | 69 | 68 | 90 | 73
ARMY | 65 | 63 | 85 | 84 | 55 | 81 | 54 | 56 | 71 | 67 | 89 | 73
NORTH | 66 | 68 | 87 | 86 | 53 | 83 | 53 | 59 | 70 | 68 | 90 | 73
North Army | 63 | 64 | 84 | 84 | 54 | 82 | 53 | 57 | 71 | 67 | 90 | 73
Blanchfield ACH | 61 | 61 | 77 | 80 | 61 | 91 | 59 | 53 | 62 | 74 | 88 | 70
Dewitt ACH | 61 | 66 | 86 | 84 | 51 | 77 | 53 | 59 | 70 | 69 | 91 | 79
Guthrie AHC | 70 | 70 | 91 | 87 | 56 | 85 | 53 | 62 | 75 | 65 | 89 | 71
Ireland ACH | 65 | 65 | 86 | 82 | 51 | 79 | 51 | 56 | 67 | 58 | 88 | 74
Keller ACH | 63 | 66 | 90 | 89 | 46 | 71 | 36 | 57 | 71 | 60 | 86 | 80
Kenner AHC | 60 | 54 | 82 | 80 | 55 | 85 | 54 | 51 | 71 | 67 | 91 | 73
Kimbrough Amb Car Cen-Ft Meade | 61 | 60 | 83 | 86 | 51 | 81 | 52 | 57 | 71 | 71 | 91 | ***
McDonald ACH | 66 | 64 | 89 | 88 | 63 | 90 | 55 | 60 | 78 | 75 | 89 | 70
Walter Reed AMC | 62 | 62 | 83 | 87 | 53 | 79 | 55 | 58 | 71 | 65 | 93 | 68
Womack AMC | 63 | 64 | 84 | 81 | 58 | 83 | 54 | 56 | 68 | 65 | 91 | 68
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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