Active Duty , Overseas Other Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 75 | 77 | 78 | 2
OTHER | 78 | 75 | 76 | -2
OVERSEAS | 77 | 76 | 73 | -5
Overseas Other | *** | 70 | 71 | ***
Out of Catchment OCONUS Region | *** | 69 | 72 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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