All Users , North Army Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 80 | 82 | 82 | 2
ARMY | 79 | 81 | 80 | 1
NORTH | 76 | 79 | 83 | 6
North Army | 74 | 79 | 81 | 7
Blanchfield ACH | 73 | 79 | 90 | 17
Dewitt ACH | 73 | 71 | 76 | 2
Guthrie AHC | 70 | 75 | 86 | 16
Ireland ACH | 79 | 84 | 78 | -1
Keller ACH | 58 | 74 | 72 | 15
Kenner AHC | 79 | 85 | 86 | 7
Kimbrough Amb Car Cen-Ft Meade | 76 | 78 | 82 | 6
McDonald ACH | 85 | 77 | 88 | 3
Walter Reed AMC | 67 | 78 | 80 | 12
Womack AMC | 76 | 83 | 83 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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