All Users , North Air Force Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 52 | 56 | 54 | 2
AIR FORCE | 56 | 59 | 56 | 0
NORTH | 47 | 52 | 53 | 6
North Air Force | 50 | 54 | 55 | 5
1st Med Grp-Langley | 48 | 57 | 53 | 6
375th Med Grp-Scott | 51 | 50 | 47 | -4
66th Med Grp-Hanscom | 52 | 51 | 48 | -4
74th Med Grp-Wright-Patterson | 49 | 52 | 59 | 10
89th Med Grp-Andrews | 48 | 55 | 57 | 9
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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