Prime Enrollees , West Navy Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 82 | 82 | 82 | 0
NAVY | 80 | 81 | 83 | 3
WEST | 85 | 84 | 85 | 0
West Navy | 84 | 85 | 83 | -1
NACC Port Hueneme | *** | *** | 87 | ***
NBHC NAS North Island | *** | *** | 85 | ***
NBHC NTC San Diego | *** | *** | 86 | ***
NH Bremerton | 83 | 82 | 78 | -6
NH Camp Pendleton | 88 | 89 | 80 | -8
NH LeMoore | 88 | 83 | 83 | -5
NH Oak Harbor | 70 | 82 | 78 | 8
NH Twentynine Palms | 80 | 87 | 88 | 8
NMC San Diego | 86 | 84 | 82 | -4
NMCL Pearl Harbor | 85 | 80 | 92 | 6
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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