Enrollees with Military PCM , North Other 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 64 | 85 | 85 | 54 | 81 | 54 | 55 | 66 | 67 | 91 | 74
OTHER | 64 | 73 | 91 | 90 | 50 | 77 | 50 | 60 | 64 | 64 | 92 | 72
NORTH | 63 | 63 | 85 | 84 | 53 | 81 | 52 | 54 | 66 | 65 | 91 | 74
North Other | 63 | 75 | 94 | 91 | 49 | 74 | 45 | 61 | 61 | 64 | 92 | 73
Out of Catchment North Region | 65 | 76 | 94 | 91 | 49 | 76 | 48 | 61 | 64 | 62 | 91 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users