Enrollees with Military PCM , Overseas Other Customer Service 2005
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 54 | 63 | 73
CONUS MHS | 49 | 47 | 66
OTHER | 45 | 43 | 60
OVERSEAS | 52 | 53 | 69
Overseas Other | 55 | 57 | 70
Out of Catchment OCONUS Region | 54 | 56 | 68
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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