Prime Enrollees , West Army Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 90 | 90 | 90 | 0
ARMY | 87 | 87 | 88 | 1
WEST | 91 | 90 | 91 | -1
West Army | 89 | 88 | 89 | 0
Bassett ACH | 92 | 83 | 86 | -6
Evans ACH | 87 | 88 | 93 | 5
Irwin ACH | 90 | 87 | 85 | -5
L. Wood ACH | 93 | 93 | 83 | -10
Madigan AMC | 89 | 88 | 93 | 3
Munson AHC | 89 | 92 | 94 | 4
R W Bliss AHC | 84 | 88 | 87 | 3
Tripler AMC | 90 | 87 | 92 | 1
Weed ACH | 88 | 91 | 95 | 7
William Beaumont AMC | 90 | 82 | 82 | -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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