Active Duty , West Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
ARMY | 53 | 68 | 64 | 11
WEST | 55 | 66 | 65 | 10
West Army | 56 | 68 | 68 | 12
Bassett ACH | *** | *** | *** | ***
Evans ACH | *** | 69 | 62 | ***
Irwin ACH | *** | 67 | *** | ***
L. Wood ACH | *** | *** | 65 | ***
Madigan AMC | 47 | 71 | 60 | 14
Munson AHC | 42 | 71 | 65 | 23
R W Bliss AHC | 61 | 73 | 60 | -1
Tripler AMC | *** | *** | 73 | ***
Weed ACH | 70 | 67 | 71 | 0
William Beaumont AMC | *** | *** | 76 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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