Active Duty , North Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 89 | 89 | 89 | 0
AIR FORCE | 92 | 91 | 90 | -1
NORTH | 87 | 89 | 90 | 3
North Air Force | 89 | 89 | 91 | 2
1st Med Grp-Langley | 85 | 94 | 87 | 2
375th Med Grp-Scott | 82 | 84 | 87 | 5
66th Med Grp-Hanscom | 94 | 93 | 93 | -1
74th Med Grp-Wright-Patterson | 95 | 90 | 96 | 1
89th Med Grp-Andrews | 90 | 92 | 94 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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