Active Duty , Overseas Navy 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 62 | 85 | 84 | 50 | 78 | 50 | 51 | 62 | 64 | 91 | 73
NAVY | 64 | 62 | 85 | 84 | 50 | 78 | 49 | 50 | 64 | 63 | 90 | 73
OVERSEAS | 64 | 64 | 86 | 85 | 55 | 76 | 50 | 52 | 62 | 62 | 91 | 74
Overseas Navy | 69 | 69 | 86 | 87 | 53 | 70 | 51 | 55 | 68 | 65 | 92 | 73
NH Guam-Agana | 66 | 69 | 80 | 86 | *** | *** | 55 | 49 | *** | *** | 94 | 63
NH Okinawa | 66 | 67 | 86 | 86 | 44 | *** | 50 | 54 | 66 | 60 | 88 | 71
NH Yokosuka | 72 | 68 | 84 | 87 | 62 | *** | 49 | 54 | 64 | 73 | 94 | 72
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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