All Users , North Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 66 | 67 | 87 | 86 | 54 | 82 | 54 | 60 | 69 | 68 | 90 | 73
AIR FORCE | 67 | 66 | 87 | 86 | 56 | 83 | 56 | 59 | 65 | 69 | 92 | 77
NORTH | 66 | 68 | 87 | 86 | 53 | 83 | 53 | 59 | 70 | 68 | 90 | 73
North Air Force | 66 | 65 | 86 | 86 | 55 | 83 | 54 | 59 | 65 | 67 | 92 | 78
1st Med Grp-Langley | 61 | 57 | 82 | 82 | 53 | 78 | 50 | 53 | 67 | 68 | 93 | 76
375th Med Grp-Scott | 64 | 69 | 89 | 86 | 47 | 78 | 51 | 58 | 63 | 61 | 93 | 80
66th Med Grp-Hanscom | 64 | 74 | 92 | 90 | 48 | 79 | 47 | 64 | 67 | 73 | 94 | 72
74th Med Grp-Wright-Patterson | 69 | 71 | 93 | 88 | 59 | 79 | 60 | 65 | 66 | 70 | 91 | ***
89th Med Grp-Andrews | 65 | 66 | 87 | 87 | 57 | 79 | 56 | 59 | 66 | 64 | 92 | 77
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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