Enrollees with Military PCM , North Air Force How Well Doctors Communicate 2005
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 85
CONUS MHS | 83 | 90 | 86 | 79
AIR FORCE | 83 | 91 | 87 | 79
NORTH | 82 | 90 | 86 | 79
North Air Force | 83 | 91 | 87 | 79
1st Med Grp-Langley | 78 | 90 | 83 | 74
375th Med Grp-Scott | 83 | 90 | 87 | 80
66th Med Grp-Hanscom | 89 | 93 | 90 | 84
74th Med Grp-Wright-Patterson | 85 | 94 | 90 | 80
89th Med Grp-Andrews | 85 | 90 | 88 | 85
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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