Active Duty , South Other Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 78 | 77 | 78 | 0
OTHER | 80 | 75 | 77 | -2
SOUTH | 82 | 78 | 76 | -6
South Other | 86 | 78 | 75 | -11
Out of Catchment South Region | 84 | 75 | 71 | -13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users