Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 81 | 81 | 82 | 1
ARMY | 81 | 81 | 82 | 0
NORTH | 75 | 77 | 81 | 6
North Army | 76 | 78 | 81 | 5
Blanchfield ACH | 80 | 83 | 93 | 13
Dewitt ACH | 79 | 76 | 75 | -4
Guthrie AHC | 73 | 69 | 84 | 10
Ireland ACH | 79 | 79 | 76 | -4
Keller ACH | 60 | *** | 66 | 6
Kenner AHC | 87 | 79 | 83 | -4
Kimbrough Amb Car Cen-Ft Meade | 73 | 74 | 79 | 6
McDonald ACH | 83 | 84 | 90 | 7
Walter Reed AMC | 59 | 72 | 80 | 21
Womack AMC | 79 | 80 | 80 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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