All Users , South Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 70 | 65 | 10
ARMY | 56 | 72 | 67 | 12
SOUTH | 56 | 72 | 65 | 9
South Army | 55 | 73 | 66 | 12
Bayne-Jones ACH | 59 | 59 | 63 | 5
Brooke AMC | 62 | 71 | 63 | 1
Darnall ACH | 55 | 70 | 68 | 13
Eisenhower AMC | 50 | 76 | 65 | 15
Fox AHC | 47 | 76 | 66 | 19
Lyster ACH | 59 | 62 | 62 | 2
Martin ACH | 60 | 75 | 67 | 7
Moncrief ACH | 50 | 71 | 78 | 28
Reynolds ACH | 56 | 82 | 80 | 24
Winn ACH | 51 | 72 | 57 | 7
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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