Prime Enrollees , Overseas Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74
AIR FORCE | 66 | 65 | 87 | 85 | 56 | 82 | 56 | 58 | 63 | 68 | 92 | 78
OVERSEAS | 66 | 66 | 86 | 86 | 58 | 79 | 54 | 56 | 65 | 64 | 89 | 76
Overseas Air Force | 66 | 67 | 87 | 85 | 59 | 74 | 56 | 58 | 57 | 60 | 92 | 81
18th Med Grp-Kadena AB | 70 | 63 | 85 | 82 | 57 | *** | 61 | 57 | 61 | 60 | 92 | 78
48th Med Grp-Lakenheath | 71 | 69 | 88 | 87 | 55 | 64 | 59 | 61 | 64 | 62 | 92 | 81
52nd Med Grp-Spangdahlem | 68 | 74 | 87 | 84 | *** | *** | 51 | 57 | 57 | 56 | 93 | 81
86th Med Grp-Ramstein | 63 | 66 | 86 | 86 | 63 | 83 | 54 | 54 | 60 | 63 | 88 | 77
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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