Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 78 | 80 | 80 | 2
ARMY | 79 | 80 | 81 | 2
SOUTH | 81 | 82 | 79 | -2
South Army | 84 | 81 | 80 | -3
Bayne-Jones ACH | 85 | 84 | 63 | -23
Brooke AMC | 70 | 89 | 77 | 8
Darnall ACH | 90 | 81 | 91 | 1
Eisenhower AMC | 79 | 81 | 79 | 0
Fox AHC | 79 | 84 | 78 | -1
Lyster ACH | 72 | 81 | 75 | 3
Martin ACH | 84 | 82 | 84 | 0
Moncrief ACH | 88 | 79 | 73 | -15
Reynolds ACH | 97 | 84 | 88 | -9
Winn ACH | 70 | 74 | 71 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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