All Users , West Navy 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 66 | 67 | 87 | 86 | 54 | 82 | 54 | 60 | 69 | 68 | 90 | 73
NAVY | 67 | 66 | 86 | 86 | 55 | 83 | 53 | 57 | 70 | 67 | 89 | 74
WEST | 67 | 68 | 88 | 86 | 54 | 84 | 55 | 59 | 69 | 68 | 89 | 74
West Navy | 66 | 63 | 85 | 85 | 55 | 81 | 54 | 56 | 68 | 65 | 88 | 74
NACC Port Hueneme | 63 | 62 | 89 | 84 | 55 | 86 | 51 | 55 | 63 | 70 | 88 | 74
NBHC NAS North Island | 67 | 57 | 83 | 85 | 65 | 88 | 54 | 54 | 71 | 67 | 92 | 75
NBHC NTC San Diego | 64 | 65 | 87 | 85 | 56 | 89 | 58 | 55 | 66 | 68 | 92 | 77
NH Bremerton | 65 | 67 | 93 | 84 | 52 | 78 | 51 | 55 | 63 | 49 | 90 | 74
NH Camp Pendleton | 66 | 65 | 83 | 86 | 57 | 78 | 54 | 57 | 71 | 71 | 85 | 74
NH LeMoore | 62 | 62 | 85 | 82 | 56 | 81 | 48 | 50 | 65 | 66 | 85 | 69
NH Oak Harbor | 67 | 69 | 89 | 87 | 54 | 80 | 55 | 57 | 71 | 61 | 91 | 76
NH Twentynine Palms | 64 | 70 | 84 | 85 | 60 | 91 | 62 | 60 | 71 | 65 | 89 | 68
NMC San Diego | 67 | 61 | 84 | 84 | 53 | 79 | 55 | 58 | 74 | 65 | 89 | 74
NMCL Pearl Harbor | 70 | 67 | 85 | 88 | 50 | 92 | 55 | 57 | 66 | 62 | 89 | 81
TRICARE Outpatient-Chula Vista | 65 | 62 | 82 | 86 | 61 | 94 | 62 | 58 | 62 | 73 | 89 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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