Active Duty , Overseas Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 89 | 89 | 89 | 0
NAVY | 90 | 89 | 89 | -2
OVERSEAS | 91 | 90 | 90 | 0
Overseas Navy | 92 | 90 | 89 | -3
NH Guam-Agana | 97 | 95 | 83 | -14
NH Okinawa | 89 | 91 | 90 | 1
NH Yokosuka | 90 | 88 | 88 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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