Active Duty , North Air Force Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 49 | 51 | 50 | 1
AIR FORCE | 51 | 54 | 53 | 1
NORTH | 45 | 48 | 50 | 5
North Air Force | 49 | 49 | 52 | 4
1st Med Grp-Langley | 51 | *** | 50 | -1
375th Med Grp-Scott | 47 | 47 | 35 | -12
66th Med Grp-Hanscom | 54 | 47 | 43 | -11
74th Med Grp-Wright-Patterson | *** | 41 | 56 | ***
89th Med Grp-Andrews | *** | *** | *** | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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