Active Duty , South Army 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 62 | 85 | 84 | 50 | 78 | 50 | 51 | 62 | 64 | 91 | 73
ARMY | 62 | 59 | 83 | 82 | 51 | 78 | 49 | 50 | 65 | 64 | 90 | 72
SOUTH | 64 | 60 | 84 | 83 | 50 | 75 | 51 | 52 | 62 | 66 | 92 | 75
South Army | 63 | 57 | 80 | 80 | 52 | 75 | 51 | 51 | 63 | 64 | 90 | 71
Bayne-Jones ACH | 61 | 52 | 82 | 78 | *** | *** | 45 | 49 | *** | 58 | 88 | 71
Brooke AMC | 67 | 63 | 82 | 82 | *** | *** | 63 | 57 | *** | 66 | 93 | 70
Darnall ACH | 62 | 52 | 79 | 77 | 53 | 83 | 50 | 51 | 66 | 69 | 87 | 70
Eisenhower AMC | 61 | 63 | 83 | 88 | 50 | 76 | 50 | 55 | 68 | 69 | 91 | 75
Fox AHC | 57 | 51 | 78 | 74 | *** | *** | 46 | 42 | *** | 69 | 90 | 77
Lyster ACH | 52 | 51 | 73 | 77 | 44 | 74 | 37 | 33 | 62 | 55 | 86 | 80
Martin ACH | 68 | 68 | 80 | 84 | 48 | *** | 55 | 59 | 56 | 69 | 93 | 69
Moncrief ACH | 65 | 52 | 85 | 85 | *** | *** | 57 | 59 | *** | *** | 92 | 65
Reynolds ACH | 61 | 55 | 80 | 82 | *** | *** | 58 | 51 | 69 | 58 | 85 | 76
Winn ACH | 61 | 57 | 78 | 77 | 53 | 71 | 48 | 46 | 65 | 54 | 93 | 76
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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