Active Duty , North Air Force Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 81 | 79 | 81 | 0
AIR FORCE | 83 | 82 | 81 | -2
NORTH | 79 | 80 | 82 | 2
North Air Force | 80 | 81 | 81 | 0
1st Med Grp-Langley | 76 | 84 | 78 | 2
375th Med Grp-Scott | 76 | 76 | 79 | 4
66th Med Grp-Hanscom | 80 | 82 | 86 | 5
74th Med Grp-Wright-Patterson | 87 | 82 | 89 | 2
89th Med Grp-Andrews | 83 | 85 | 76 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users