Prime Enrollees , West Army How Well Doctors Communicate 2005
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 85
CONUS MHS | 84 | 90 | 87 | 80
ARMY | 82 | 88 | 85 | 78
WEST | 85 | 91 | 87 | 80
West Army | 85 | 90 | 86 | 78
Bassett ACH | 82 | 92 | 81 | 78
Evans ACH | 89 | 91 | 90 | 83
Irwin ACH | 81 | 85 | 79 | 73
L. Wood ACH | 75 | 88 | 78 | 73
Madigan AMC | 88 | 92 | 89 | 79
Munson AHC | 87 | 95 | 90 | 87
R W Bliss AHC | 83 | 88 | 85 | 77
Tripler AMC | 85 | 89 | 87 | 79
Weed ACH | 90 | 92 | 93 | 82
William Beaumont AMC | 83 | 86 | 86 | 79
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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