Prime Enrollees , North Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 90 | 90 | 90 | 0
NAVY | 90 | 89 | 90 | -1
NORTH | 89 | 89 | 90 | 1
North Navy | 90 | 89 | 90 | 0
NBHC Little Creek | 97 | 87 | 87 | -10
NBHC Navsta Sewells | 96 | 82 | 88 | -8
NBHC Oceana | *** | 91 | 90 | ***
NH Camp Lejeune | 83 | 85 | 88 | 6
NH Cherry Point | 89 | 91 | 84 | -5
NH Great Lakes | 87 | 94 | 94 | 6
NMC Portsmouth | 93 | 88 | 92 | -1
NMCL Annapolis | 96 | 92 | 86 | -10
NMCL Patuxent River | 97 | 94 | 90 | -6
NMCL Quantico | 92 | 86 | 88 | -3
NNMC Bethesda | 86 | 92 | 90 | 4
Naval Health Care New England | 91 | 90 | 92 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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