All Users , North Navy 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 66 | 67 | 87 | 86 | 54 | 82 | 54 | 60 | 69 | 68 | 90 | 73
NAVY | 67 | 66 | 86 | 86 | 55 | 83 | 53 | 57 | 70 | 67 | 89 | 74
NORTH | 66 | 68 | 87 | 86 | 53 | 83 | 53 | 59 | 70 | 68 | 90 | 73
North Navy | 66 | 65 | 86 | 85 | 53 | 85 | 51 | 55 | 71 | 67 | 89 | 73
NBHC Little Creek | 66 | 66 | 85 | 82 | 57 | 83 | 52 | 57 | 75 | 64 | 90 | 72
NBHC Navsta Sewells | 62 | 56 | 81 | 80 | 54 | 81 | 48 | 45 | 67 | 58 | 91 | 71
NBHC Oceana | 66 | 61 | 85 | 83 | 54 | 89 | 51 | 47 | 67 | 69 | 87 | 72
NH Camp Lejeune | 63 | 61 | 84 | 83 | 54 | 90 | 53 | 51 | 72 | 69 | 88 | 73
NH Cherry Point | 64 | 59 | 80 | 84 | 55 | 82 | 45 | 49 | 71 | 64 | 91 | 70
NH Great Lakes | 67 | 74 | 91 | 88 | 52 | 76 | 51 | 63 | 69 | 72 | 90 | 72
NMC Portsmouth | 68 | 67 | 89 | 86 | 54 | 88 | 51 | 58 | 74 | 69 | 88 | 70
NMCL Annapolis | 63 | 63 | 82 | 86 | *** | *** | 50 | 54 | 77 | 67 | 86 | 87
NMCL Patuxent River | 67 | 73 | 87 | 87 | 51 | 85 | 50 | 60 | 74 | 65 | 92 | 78
NMCL Quantico | 58 | 64 | 83 | 84 | 47 | 80 | 46 | 51 | 59 | 67 | 90 | 76
NNMC Bethesda | 66 | 66 | 88 | 89 | 49 | 79 | 54 | 61 | 64 | 67 | 93 | 79
Naval Health Care New England | 67 | 73 | 90 | 88 | 51 | 85 | 55 | 59 | 66 | 75 | 91 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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