Active Duty , West Navy Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
NAVY | 54 | 67 | 62 | 7
WEST | 55 | 66 | 65 | 10
West Navy | 58 | 68 | 62 | 4
NACC Port Hueneme | *** | *** | 50 | ***
NBHC NAS North Island | *** | *** | 76 | ***
NBHC NTC San Diego | *** | *** | 78 | ***
NH Bremerton | *** | *** | 69 | ***
NH Camp Pendleton | *** | 66 | *** | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | 58 | ***
NH Twentynine Palms | *** | *** | 66 | ***
NMC San Diego | 55 | 73 | 58 | 3
NMCL Pearl Harbor | 70 | 68 | 54 | -16
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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