Enrollees with Military PCM , North Other Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 78 | 80 | 80 | 2
OTHER | 77 | 76 | 76 | -1
NORTH | 73 | 78 | 81 | 8
North Other | 70 | 77 | 74 | 4
Out of Catchment North Region | 70 | 78 | 77 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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