All Users , South Other Customer Service Problem Getting Help from Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 61 | 63 | 4
CONUS MHS | 53 | 49 | 49 | -4
OTHER | 51 | 49 | 49 | -1
SOUTH | 54 | 51 | 51 | -3
South Other | 52 | 49 | 52 | -1
Out of Catchment South Region | 52 | 49 | 52 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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