Active Duty , North Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 89 | 89 | 89 | 0
NAVY | 90 | 89 | 89 | -2
NORTH | 87 | 89 | 90 | 3
North Navy | 89 | 90 | 89 | 0
NBHC Little Creek | *** | *** | 92 | ***
NBHC Navsta Sewells | 97 | 85 | 86 | -12
NBHC Oceana | *** | *** | 92 | ***
NH Camp Lejeune | 80 | 79 | 86 | 6
NH Cherry Point | 87 | 90 | 82 | -5
NH Great Lakes | 85 | 96 | 93 | 8
NMC Portsmouth | 94 | 92 | 91 | -3
NMCL Annapolis | 98 | 96 | 84 | -14
NMCL Patuxent River | *** | *** | 89 | ***
NMCL Quantico | 88 | 83 | 89 | 1
NNMC Bethesda | 84 | 92 | 91 | 7
Naval Health Care New England | 90 | 88 | 90 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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