All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 80 | 82 | 82 | 2
NAVY | 77 | 80 | 82 | 4
SOUTH | 82 | 83 | 80 | -2
South Navy | 79 | 82 | 80 | 1
NBHC Mayport | *** | *** | 85 | ***
NH Beaufort | 76 | 87 | 78 | 2
NH Charleston | 83 | 81 | 85 | 2
NH Corpus Christi | 83 | 81 | 81 | -2
NH Jacksonville | 81 | 87 | 81 | 0
NH Pensacola | 84 | 81 | 84 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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