Prime Enrollees , South Navy 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74
NAVY | 65 | 65 | 86 | 85 | 55 | 82 | 54 | 56 | 69 | 66 | 90 | 74
SOUTH | 65 | 66 | 85 | 85 | 55 | 80 | 57 | 59 | 65 | 68 | 91 | 74
South Navy | 67 | 70 | 88 | 86 | 57 | 81 | 58 | 61 | 69 | 69 | 92 | 75
NBHC Mayport | 67 | 72 | 87 | 79 | 62 | 86 | 57 | 57 | 58 | 66 | 89 | 79
NH Beaufort | 71 | 73 | 89 | 87 | 60 | 80 | 60 | 66 | 68 | 73 | 91 | 78
NH Charleston | 67 | 72 | 86 | 87 | 56 | 80 | 58 | 67 | 73 | 81 | 90 | 74
NH Corpus Christi | 60 | 67 | 85 | 84 | 58 | 83 | 57 | 54 | 63 | 64 | 93 | 72
NH Jacksonville | 68 | 71 | 87 | 87 | 60 | 82 | 61 | 64 | 70 | 69 | 93 | 75
NH Pensacola | 66 | 70 | 90 | 88 | 59 | 87 | 61 | 62 | 72 | 67 | 93 | 73
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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