Active Duty , North Navy Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
NAVY | 54 | 67 | 62 | 7
NORTH | 49 | 63 | 60 | 11
North Navy | 50 | 65 | 60 | 10
NBHC Little Creek | *** | *** | 64 | ***
NBHC Navsta Sewells | *** | *** | 56 | ***
NBHC Oceana | *** | *** | 62 | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | 51 | ***
NH Great Lakes | *** | *** | 67 | ***
NMC Portsmouth | *** | *** | 63 | ***
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | *** | *** | 54 | ***
NMCL Quantico | 55 | 70 | 47 | -7
NNMC Bethesda | 56 | 76 | 54 | -2
Naval Health Care New England | 53 | 71 | 55 | 2
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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