Active Duty , West Navy Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 49 | 51 | 50 | 1
NAVY | 52 | 54 | 50 | -2
WEST | 54 | 52 | 51 | -3
West Navy | 60 | 55 | 52 | -8
NACC Port Hueneme | *** | *** | 42 | ***
NBHC NAS North Island | *** | *** | 63 | ***
NBHC NTC San Diego | *** | *** | 58 | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | 52 | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | 43 | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | 60 | 49 | ***
NMCL Pearl Harbor | *** | 49 | 44 | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users