All Users , North Air Force Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 70 | 65 | 10
AIR FORCE | 58 | 75 | 68 | 10
NORTH | 51 | 68 | 63 | 12
North Air Force | 53 | 70 | 66 | 14
1st Med Grp-Langley | 46 | 74 | 69 | 23
375th Med Grp-Scott | 60 | 67 | 55 | -5
66th Med Grp-Hanscom | 59 | 70 | 56 | -3
74th Med Grp-Wright-Patterson | 55 | 69 | 68 | 13
89th Med Grp-Andrews | 53 | 71 | 66 | 13
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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