All Users , North Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 70 | 65 | 10
ARMY | 56 | 72 | 67 | 12
NORTH | 51 | 68 | 63 | 12
North Army | 52 | 70 | 66 | 14
Blanchfield ACH | 52 | 65 | 74 | 23
Dewitt ACH | 44 | 72 | 69 | 25
Guthrie AHC | 64 | 74 | 67 | 3
Ireland ACH | 58 | 69 | 52 | -6
Keller ACH | 47 | 59 | 48 | 1
Kenner AHC | *** | 91 | 71 | ***
Kimbrough Amb Car Cen-Ft Meade | 55 | 71 | 60 | 5
McDonald ACH | 50 | 62 | 77 | 28
Walter Reed AMC | 54 | 63 | 65 | 11
Womack AMC | 52 | 74 | 68 | 16
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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