Active Duty , North Navy Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 78 | 77 | 78 | 0
NAVY | 76 | 77 | 78 | 2
NORTH | 71 | 74 | 78 | 6
North Navy | 70 | 75 | 82 | 12
NBHC Little Creek | *** | *** | 67 | ***
NBHC Navsta Sewells | *** | *** | 77 | ***
NBHC Oceana | *** | *** | 90 | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | 62 | *** | 72 | 10
NMC Portsmouth | *** | *** | 86 | ***
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | *** | *** | 77 | ***
NMCL Quantico | 78 | 60 | 69 | -9
NNMC Bethesda | 71 | 91 | 74 | 3
Naval Health Care New England | 74 | 71 | 83 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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