Active Duty , South Army Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 78 | 77 | 78 | 0
ARMY | 79 | 77 | 78 | -1
SOUTH | 82 | 78 | 76 | -6
South Army | 82 | 77 | 75 | -7
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 88 | 72 | 75 | -13
Eisenhower AMC | 80 | 83 | 79 | -1
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | 75 | ***
Martin ACH | *** | *** | *** | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | *** | *** | *** | ***
Winn ACH | *** | 68 | 79 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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