Enrollees with Military PCM , West Navy Claims Processing 2005
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 86 | 88
CONUS MHS | 80 | 82
NAVY | 80 | 82
WEST | 82 | 84
West Navy | 78 | 82
NACC Port Hueneme | 83 | 86
NBHC NAS North Island | 89 | 84
NBHC NTC San Diego | 89 | 85
NH Bremerton | 65 | 71
NH Camp Pendleton | 66 | 70
NH LeMoore | 83 | 86
NH Oak Harbor | 74 | 78
NH Twentynine Palms | 89 | 87
NMC San Diego | 69 | 79
NMCL Pearl Harbor | 87 | 91
TRICARE Outpatient-Chula Vista | 95 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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