Prime Enrollees , Overseas Other Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 71 | 65 | 10
OTHER | 50 | 67 | 60 | 10
OVERSEAS | 64 | 73 | 69 | 5
Overseas Other | *** | 67 | 68 | ***
Out of Catchment OCONUS Region | *** | 65 | 65 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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