Active Duty , South Navy Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 78 | 77 | 78 | 0
NAVY | 76 | 77 | 78 | 2
SOUTH | 82 | 78 | 76 | -6
South Navy | 81 | 74 | 71 | -10
NBHC Mayport | *** | *** | 86 | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | *** | ***
NH Corpus Christi | 83 | 71 | 78 | -5
NH Jacksonville | 87 | 82 | 75 | -12
NH Pensacola | 88 | 76 | 72 | -16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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