Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 81 | 81 | 82 | 1
ARMY | 81 | 81 | 82 | 0
WEST | 84 | 83 | 84 | 0
West Army | 82 | 82 | 83 | 1
Bassett ACH | 83 | 70 | 74 | -9
Evans ACH | 73 | 85 | 78 | 4
Irwin ACH | 65 | 79 | 83 | 19
L. Wood ACH | 83 | 75 | 81 | -2
Madigan AMC | 93 | 86 | 79 | -14
Munson AHC | 78 | 86 | 87 | 10
R W Bliss AHC | 85 | 89 | 91 | 6
Tripler AMC | 79 | 84 | 90 | 11
Weed ACH | 80 | 83 | 84 | 3
William Beaumont AMC | 95 | 82 | 91 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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