Enrollees with Military PCM , South Navy Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 81 | 81 | 82 | 1
NAVY | 79 | 80 | 82 | 3
SOUTH | 84 | 83 | 79 | -5
South Navy | 83 | 80 | 80 | -4
NBHC Mayport | *** | *** | 87 | ***
NH Beaufort | 83 | 79 | 87 | 3
NH Charleston | 81 | 84 | 77 | -4
NH Corpus Christi | 92 | 84 | 84 | -8
NH Jacksonville | 81 | 83 | 77 | -5
NH Pensacola | 89 | 81 | 85 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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