Prime Enrollees , West Navy Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 71 | 65 | 10
NAVY | 56 | 71 | 66 | 9
WEST | 57 | 72 | 67 | 10
West Navy | 59 | 73 | 67 | 8
NACC Port Hueneme | *** | *** | 58 | ***
NBHC NAS North Island | *** | *** | 77 | ***
NBHC NTC San Diego | *** | *** | 66 | ***
NH Bremerton | 66 | 73 | 63 | -3
NH Camp Pendleton | 58 | 75 | 66 | 9
NH LeMoore | 52 | 70 | 66 | 14
NH Oak Harbor | 62 | 67 | 70 | 8
NH Twentynine Palms | 54 | 66 | 70 | 16
NMC San Diego | 56 | 71 | 66 | 10
NMCL Pearl Harbor | 72 | 69 | 65 | -7
TRICARE Outpatient-Chula Vista | *** | *** | 74 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users