Enrollees with Military PCM , South Other Customer Service 2005
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 54 | 63 | 73
CONUS MHS | 49 | 47 | 66
OTHER | 45 | 43 | 60
SOUTH | 51 | 49 | 66
South Other | 37 | 37 | 58
Out of Catchment South Region | 32 | 38 | 56
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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