All Users , South Other Customer Service 2005
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 54 | 63 | 73
CONUS MHS | 49 | 49 | 65
OTHER | 48 | 49 | 61
SOUTH | 52 | 51 | 65
South Other | 51 | 52 | 62
Out of Catchment South Region | 49 | 52 | 60
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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