All Users , Overseas Army 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 66 | 67 | 87 | 86 | 54 | 82 | 54 | 60 | 69 | 68 | 90 | 73
ARMY | 65 | 63 | 85 | 84 | 55 | 81 | 54 | 56 | 71 | 67 | 89 | 73
OVERSEAS | 67 | 67 | 87 | 86 | 57 | 77 | 53 | 57 | 67 | 65 | 89 | 76
Overseas Army | 64 | 63 | 86 | 85 | 57 | 80 | 50 | 53 | 69 | 66 | 87 | 74
121st Gen Hosp-Seoul | 61 | 63 | 85 | 83 | 50 | 73 | 47 | 52 | 71 | 62 | 85 | 74
Heidelberg Meddac | 62 | 62 | 87 | 86 | 59 | 83 | 49 | 51 | 69 | 69 | 89 | 74
Landstuhl Regional Medcen | 65 | 63 | 85 | 86 | 60 | 79 | 53 | 55 | 66 | 67 | 92 | 78
Wuerzburg Meddac | 69 | 63 | 85 | 81 | 61 | 87 | 51 | 54 | 70 | 64 | 85 | 72
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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