Active Duty , North Navy Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 49 | 51 | 50 | 1
NAVY | 52 | 54 | 50 | -2
NORTH | 45 | 48 | 50 | 5
North Navy | 46 | 52 | 49 | 3
NBHC Little Creek | *** | *** | 52 | ***
NBHC Navsta Sewells | *** | *** | 52 | ***
NBHC Oceana | *** | *** | 58 | ***
NH Camp Lejeune | *** | *** | 49 | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | 38 | *** | 48 | 10
NMC Portsmouth | *** | *** | 51 | ***
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | *** | *** | 45 | ***
NMCL Quantico | 49 | 47 | 38 | -11
NNMC Bethesda | 54 | 57 | 49 | -5
Naval Health Care New England | 49 | 54 | 45 | -4
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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