Prime Enrollees , West Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74
AIR FORCE | 66 | 65 | 87 | 85 | 56 | 82 | 56 | 58 | 63 | 68 | 92 | 78
WEST | 65 | 66 | 87 | 86 | 54 | 84 | 55 | 57 | 67 | 67 | 90 | 75
West Air Force | 66 | 66 | 87 | 85 | 56 | 85 | 57 | 57 | 64 | 71 | 92 | 78
10th Med Grp-USAF Academy | 65 | 64 | 86 | 85 | 50 | 81 | 52 | 56 | 66 | 71 | 93 | 89
21st Med Grp-Peterson | 63 | 65 | 87 | 84 | 49 | 87 | 60 | 56 | 69 | 72 | 91 | 78
30th Med Grp-Vandenberg | 62 | 55 | 86 | 79 | 53 | 87 | 47 | 49 | 60 | 74 | 90 | 77
341st Med Grp-Malmstrom | 58 | 69 | 86 | 82 | 60 | 86 | 59 | 56 | 57 | 65 | 92 | 75
355th Med Grp-Davis Monthan | 67 | 70 | 91 | 85 | 56 | 87 | 60 | 61 | 61 | 66 | 92 | ***
366th Med Grp-Mountain Home | 70 | 68 | 88 | 89 | 48 | 89 | 55 | 60 | 73 | 79 | 90 | ***
377th Med Grp-Kirtland | 63 | 69 | 90 | 85 | 53 | 89 | 59 | 59 | 63 | 66 | 93 | 78
3rd Med Grp-Elmendorf | 64 | 64 | 90 | 87 | 57 | 82 | 58 | 56 | 67 | 68 | 88 | 83
509th Med Grp-Whiteman | 69 | 72 | 84 | 85 | 59 | 92 | 63 | 64 | 63 | 81 | 92 | 82
55th Med Grp-Offutt | 68 | 71 | 91 | 89 | 56 | 82 | 61 | 57 | 65 | 80 | 93 | 80
56th Med Grp-Luke | 65 | 70 | 88 | 88 | 61 | 88 | 60 | 63 | 67 | 69 | 90 | 76
5th Med Grp-Minot | 67 | 61 | 82 | 82 | *** | 88 | 60 | 62 | 61 | 77 | 91 | 78
60th Med Grp-Travis | 63 | 62 | 86 | 84 | 54 | 83 | 55 | 59 | 56 | 67 | 92 | 77
61st Med Squad-Los Angeles | 63 | 61 | 90 | 88 | 53 | 84 | 53 | 68 | 84 | 70 | 93 | ***
75th Med Grp-Hill | 69 | 67 | 85 | 83 | 50 | 79 | 54 | 50 | 59 | 75 | 92 | 76
90th Med Grp-F.E. Warren | 72 | 72 | 90 | 88 | 50 | 78 | 52 | 57 | 61 | 75 | 93 | 75
92nd Med Grp-Fairchild | 68 | 64 | 87 | 86 | 51 | 85 | 58 | 59 | 68 | 73 | 93 | 78
95th Med Grp-Edwards | 67 | 72 | 90 | 90 | 54 | 84 | 58 | 63 | 65 | 68 | 92 | 81
99th Med Grp-O'Callaghan Hosp | 65 | 59 | 85 | 80 | 59 | 83 | 56 | 53 | 63 | 70 | 88 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users