Enrollees with Military PCM , Overseas Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 71 | 66 | 11
ARMY | 55 | 71 | 67 | 12
OVERSEAS | 64 | 72 | 69 | 6
Overseas Army | 61 | 72 | 70 | 9
121st Gen Hosp-Seoul | 54 | 67 | 65 | 11
Heidelberg Meddac | 65 | 69 | 67 | 2
Landstuhl Regional Medcen | 51 | 71 | 75 | 24
Wuerzburg Meddac | 69 | 81 | 75 | 5
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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