Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 80 | 81 | 81 | 1
NAVY | 76 | 80 | 81 | 5
NORTH | 75 | 78 | 81 | 7
North Navy | 73 | 80 | 84 | 11
NBHC Little Creek | *** | *** | 84 | ***
NBHC Navsta Sewells | *** | *** | 82 | ***
NBHC Oceana | *** | *** | 88 | ***
NH Camp Lejeune | 80 | 81 | 85 | 5
NH Cherry Point | 78 | 69 | 83 | 5
NH Great Lakes | 58 | 77 | 76 | 19
NMC Portsmouth | 73 | 86 | 87 | 14
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | *** | *** | 86 | ***
NMCL Quantico | 79 | 72 | 82 | 3
NNMC Bethesda | 76 | 80 | 77 | 1
Naval Health Care New England | 74 | 78 | 84 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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