Prime Enrollees , West Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 90 | 90 | 90 | 0
NAVY | 90 | 89 | 90 | -1
WEST | 91 | 90 | 91 | -1
West Navy | 89 | 89 | 89 | 0
NACC Port Hueneme | 88 | 88 | 91 | 3
NBHC NAS North Island | *** | *** | 86 | ***
NBHC NTC San Diego | *** | *** | 92 | ***
NH Bremerton | 90 | 95 | 96 | 5
NH Camp Pendleton | 94 | 92 | 90 | -4
NH LeMoore | 93 | 92 | 90 | -4
NH Oak Harbor | 92 | 94 | 94 | 2
NH Twentynine Palms | 93 | 84 | 88 | -5
NMC San Diego | 88 | 89 | 86 | -2
NMCL Pearl Harbor | 90 | 92 | 87 | -3
TRICARE Outpatient-Chula Vista | *** | 77 | 85 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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