Enrollees with Military PCM , South Army 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 64 | 85 | 85 | 54 | 81 | 54 | 55 | 66 | 67 | 91 | 74
ARMY | 63 | 62 | 83 | 83 | 55 | 81 | 54 | 54 | 69 | 67 | 90 | 73
SOUTH | 66 | 64 | 85 | 84 | 55 | 79 | 56 | 57 | 66 | 68 | 91 | 75
South Army | 65 | 61 | 82 | 82 | 56 | 80 | 56 | 55 | 68 | 69 | 90 | 73
Bayne-Jones ACH | 61 | 57 | 83 | 78 | 48 | 65 | 54 | 52 | 61 | 65 | 90 | 69
Brooke AMC | 71 | 66 | 82 | 83 | 56 | 81 | 65 | 63 | 74 | 72 | 93 | 75
Darnall ACH | 65 | 58 | 80 | 80 | 57 | 87 | 54 | 52 | 66 | 69 | 87 | 72
Eisenhower AMC | 65 | 64 | 88 | 87 | 54 | 81 | 58 | 59 | 68 | 72 | 88 | 77
Fox AHC | 57 | 61 | 85 | 82 | 50 | 78 | 51 | 52 | 68 | 68 | 91 | 83
Lyster ACH | 58 | 61 | 81 | 82 | 51 | 75 | 47 | 51 | 67 | 63 | 90 | 77
Martin ACH | 71 | 68 | 83 | 86 | 58 | 80 | 59 | 63 | 68 | 76 | 92 | 71
Moncrief ACH | 70 | 56 | 82 | 84 | 69 | 78 | 61 | 61 | 68 | 75 | 89 | 69
Reynolds ACH | 62 | 61 | 83 | 82 | 65 | 86 | 61 | 50 | 72 | 66 | 90 | 75
Winn ACH | 62 | 60 | 80 | 76 | 54 | 74 | 55 | 48 | 70 | 64 | 91 | 74
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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