Enrollees with Military PCM , West Navy Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 82 | 81 | 81 | -1
NAVY | 83 | 81 | 82 | -2
WEST | 84 | 81 | 82 | -2
West Navy | 84 | 80 | 81 | -3
NACC Port Hueneme | 77 | 78 | 85 | 8
NBHC NAS North Island | *** | *** | 77 | ***
NBHC NTC San Diego | *** | *** | 81 | ***
NH Bremerton | 85 | 84 | 89 | 4
NH Camp Pendleton | 85 | 82 | 78 | -8
NH LeMoore | 90 | 84 | 78 | -11
NH Oak Harbor | 85 | 85 | 81 | -4
NH Twentynine Palms | 87 | 77 | 79 | -8
NMC San Diego | 83 | 79 | 82 | -1
NMCL Pearl Harbor | 85 | 83 | 81 | -4
TRICARE Outpatient-Chula Vista | *** | 78 | 77 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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