Prime Enrollees , North Air Force Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 71 | 65 | 10
AIR FORCE | 58 | 74 | 67 | 10
NORTH | 51 | 67 | 63 | 11
North Air Force | 54 | 69 | 67 | 13
1st Med Grp-Langley | 47 | 74 | 69 | 22
375th Med Grp-Scott | 60 | 65 | 56 | -5
66th Med Grp-Hanscom | 58 | 71 | 56 | -1
74th Med Grp-Wright-Patterson | 55 | 69 | 69 | 15
89th Med Grp-Andrews | 55 | 66 | 69 | 14
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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