Active Duty , North Army 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 62 | 85 | 84 | 50 | 78 | 50 | 51 | 62 | 64 | 91 | 73
ARMY | 62 | 59 | 83 | 82 | 51 | 78 | 49 | 50 | 65 | 64 | 90 | 72
NORTH | 63 | 62 | 86 | 85 | 50 | 78 | 48 | 51 | 62 | 62 | 91 | 72
North Army | 62 | 61 | 83 | 83 | 50 | 79 | 49 | 51 | 64 | 63 | 90 | 71
Blanchfield ACH | 61 | 59 | 73 | 78 | 52 | 92 | 56 | 45 | 64 | 73 | 87 | 72
Dewitt ACH | 61 | 58 | 82 | 84 | 53 | 71 | 49 | 59 | 51 | 69 | 89 | 66
Guthrie AHC | 69 | 69 | 93 | 87 | 51 | 82 | 50 | 63 | 70 | 68 | 91 | 68
Ireland ACH | 68 | 61 | 85 | 83 | 47 | 75 | 48 | 52 | 65 | 49 | 90 | 77
Keller ACH | 61 | 57 | 90 | 88 | *** | *** | 29 | 49 | *** | 55 | 83 | 82
Kenner AHC | 56 | 52 | 83 | 80 | 54 | 87 | 47 | 44 | 62 | 63 | 93 | 71
Kimbrough Amb Car Cen-Ft Meade | 59 | 60 | 82 | 83 | 47 | 74 | 41 | 48 | 55 | 62 | 90 | ***
McDonald ACH | 66 | 64 | 92 | 86 | *** | *** | 50 | 53 | 68 | 70 | 95 | 66
Walter Reed AMC | 59 | 58 | 84 | 87 | 50 | 71 | 49 | 49 | 64 | 64 | 95 | 63
Womack AMC | 62 | 62 | 82 | 79 | 56 | 76 | 52 | 47 | 66 | 57 | 92 | 64
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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