Active Duty , South Army Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 75 | 77 | 78 | 2
ARMY | 77 | 77 | 77 | 1
SOUTH | 78 | 78 | 75 | -3
South Army | 82 | 76 | 76 | -5
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 88 | 78 | 91 | 3
Eisenhower AMC | 82 | 78 | 74 | -9
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | 74 | ***
Martin ACH | *** | *** | 76 | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | *** | *** | *** | ***
Winn ACH | *** | 66 | 62 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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