Active Duty , South Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
ARMY | 53 | 68 | 64 | 11
SOUTH | 51 | 71 | 60 | 9
South Army | 49 | 71 | 60 | 11
Bayne-Jones ACH | *** | *** | 63 | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 45 | 66 | 60 | 16
Eisenhower AMC | 43 | 88 | 57 | 14
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | 49 | ***
Martin ACH | *** | *** | 59 | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | *** | *** | *** | ***
Winn ACH | 46 | 71 | 58 | 12
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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