Enrollees with Military PCM , West Other Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 81 | 81 | 82 | 1
OTHER | 80 | 76 | 78 | -2
WEST | 84 | 83 | 84 | 0
West Other | 89 | 71 | 83 | -5
Out of Catchment West Region | 89 | 69 | 90 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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