Enrollees with Military PCM , North Air Force Courteous and Helpful Office Staff
| 2003 | 2004 | 2005 | Trend
Benchmark | 90 | 91 | 91 | 0
CONUS MHS | 86 | 85 | 85 | -1
AIR FORCE | 88 | 87 | 86 | -2
NORTH | 84 | 84 | 85 | 1
North Air Force | 86 | 85 | 86 | -1
1st Med Grp-Langley | 83 | 87 | 80 | -2
375th Med Grp-Scott | 85 | 84 | 87 | 2
66th Med Grp-Hanscom | 89 | 90 | 91 | 2
74th Med Grp-Wright-Patterson | 88 | 86 | 92 | 4
89th Med Grp-Andrews | 88 | 85 | 84 | -3
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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