Prime Enrollees , North Air Force Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 83 | 82 | 82 | -1
AIR FORCE | 84 | 83 | 83 | -2
NORTH | 82 | 81 | 82 | 0
North Air Force | 82 | 82 | 81 | -1
1st Med Grp-Langley | 78 | 83 | 77 | -1
375th Med Grp-Scott | 85 | 82 | 86 | 1
66th Med Grp-Hanscom | 84 | 85 | 89 | 5
74th Med Grp-Wright-Patterson | 84 | 84 | 90 | 6
89th Med Grp-Andrews | 84 | 83 | 79 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users