Prime Enrollees , South Army Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 71 | 65 | 10
ARMY | 56 | 71 | 67 | 12
SOUTH | 55 | 73 | 64 | 10
South Army | 54 | 72 | 67 | 13
Bayne-Jones ACH | 56 | 59 | 63 | 7
Brooke AMC | 56 | 68 | 63 | 7
Darnall ACH | 57 | 72 | 68 | 11
Eisenhower AMC | 46 | 73 | 65 | 20
Fox AHC | 45 | 74 | 65 | 21
Lyster ACH | 59 | 70 | 60 | 1
Martin ACH | 63 | 73 | 68 | 5
Moncrief ACH | 49 | 72 | 84 | 35
Reynolds ACH | 57 | 82 | 78 | 21
Winn ACH | 49 | 71 | 57 | 8
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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