Active Duty , South Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 62 | 85 | 84 | 50 | 78 | 50 | 51 | 62 | 64 | 91 | 73
AIR FORCE | 65 | 62 | 86 | 84 | 53 | 80 | 52 | 52 | 58 | 65 | 93 | 79
SOUTH | 64 | 60 | 84 | 83 | 50 | 75 | 51 | 52 | 62 | 66 | 92 | 75
South Air Force | 67 | 60 | 84 | 83 | 51 | 79 | 53 | 52 | 59 | 67 | 94 | 78
12th Med Grp-Randolph | 68 | 61 | 88 | 83 | 44 | *** | 58 | 56 | 63 | 75 | 93 | 74
14th Med Grp-Columbus | 66 | 62 | 90 | 90 | *** | *** | 52 | 62 | *** | *** | 95 | 74
16th Med Grp-Hurlburt Field | 61 | 56 | 85 | 83 | *** | *** | 49 | 52 | 67 | 73 | 83 | ***
17th Med Grp-Goodfellow | 67 | 59 | 80 | 84 | *** | *** | 51 | 46 | *** | *** | 88 | 74
20th Med Grp-Shaw | 66 | 66 | 83 | 82 | 62 | 74 | 52 | 48 | 58 | 82 | 94 | 75
2nd Med Grp-Barksdale | 66 | 64 | 87 | 85 | 49 | 81 | 46 | 51 | 59 | 79 | 96 | 72
314th Med Grp-Little Rock | 72 | 63 | 90 | 87 | 44 | 72 | 56 | 55 | 49 | 70 | 96 | 69
325th Med Grp-Tyndall | 69 | 63 | 84 | 87 | 51 | 87 | 61 | 58 | 61 | 64 | 98 | 74
42nd Med Grp-Maxwell | 62 | 57 | 85 | 83 | 49 | 81 | 44 | 47 | 69 | 67 | 96 | 87
45th Med Grp-Patrick | 68 | 62 | 90 | 89 | 58 | 93 | 52 | 55 | 73 | 62 | 99 | 72
59th Med Wing-Lackland | 69 | 53 | 79 | 79 | *** | *** | 58 | 49 | *** | 60 | 93 | 83
6th Med Grp-MacDill | 66 | 64 | 84 | 82 | 45 | *** | 53 | 58 | 55 | 62 | 95 | 76
72nd Med Grp-Tinker | 68 | 61 | 89 | 82 | 46 | 78 | 47 | 46 | 45 | 74 | 91 | 82
78th Med Grp-Robins | 60 | 59 | 79 | 79 | 57 | 79 | 47 | 48 | 55 | 64 | 91 | 76
7th Med Grp-Dyess | 64 | 61 | 88 | 86 | 50 | 64 | 54 | 58 | 64 | 75 | 93 | 80
81st Med Grp-Keesler | 66 | 61 | 77 | 75 | *** | *** | 55 | 49 | *** | 61 | 96 | 76
82nd Med Grp-Sheppard | 67 | 68 | 88 | 85 | 56 | 84 | 50 | 54 | 59 | 54 | 95 | 81
96th Med Grp-Eglin | 71 | 59 | 85 | 88 | *** | *** | 52 | 58 | 72 | 68 | 91 | 75
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users