Active Duty , Overseas Air Force Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 81 | 79 | 81 | 0
AIR FORCE | 83 | 82 | 81 | -2
OVERSEAS | 83 | 81 | 82 | -1
Overseas Air Force | 86 | 85 | 81 | -4
18th Med Grp-Kadena AB | 89 | 83 | 80 | -10
48th Med Grp-Lakenheath | 84 | 85 | 81 | -3
52nd Med Grp-Spangdahlem | 83 | 81 | 81 | -2
86th Med Grp-Ramstein | 87 | 83 | 84 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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