Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 78 | 80 | 80 | 2
AIR FORCE | 80 | 82 | 81 | 1
NORTH | 73 | 78 | 81 | 8
North Air Force | 76 | 77 | 81 | 6
1st Med Grp-Langley | 73 | 88 | 79 | 6
375th Med Grp-Scott | 76 | 78 | 76 | 0
66th Med Grp-Hanscom | 78 | 77 | 78 | 0
74th Med Grp-Wright-Patterson | 75 | 70 | 74 | -1
89th Med Grp-Andrews | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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