Active Duty , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 75 | 77 | 78 | 2
NAVY | 71 | 76 | 78 | 7
SOUTH | 78 | 78 | 75 | -3
South Navy | 74 | 78 | 75 | 1
NBHC Mayport | *** | *** | 84 | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | *** | ***
NH Corpus Christi | 72 | 69 | 74 | 1
NH Jacksonville | 79 | *** | 75 | -3
NH Pensacola | 77 | 75 | 77 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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