Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 78 | 80 | 80 | 2
NAVY | 76 | 80 | 80 | 4
SOUTH | 81 | 82 | 79 | -2
South Navy | 79 | 81 | 80 | 1
NBHC Mayport | *** | *** | 84 | ***
NH Beaufort | 77 | 85 | 76 | -2
NH Charleston | 89 | 77 | 85 | -4
NH Corpus Christi | 83 | 82 | 81 | -2
NH Jacksonville | 78 | 86 | 75 | -3
NH Pensacola | 81 | 79 | 83 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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