Enrollees with Military PCM , North Other Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 54 | 71 | 66 | 11
OTHER | 47 | 63 | 60 | 13
NORTH | 51 | 67 | 64 | 13
North Other | 40 | 57 | 57 | 17
Out of Catchment North Region | 37 | 54 | 56 | 19
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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