Active Duty , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 75 | 77 | 78 | 2
AIR FORCE | 77 | 79 | 78 | 2
NORTH | 69 | 75 | 78 | 9
North Air Force | 73 | 73 | 77 | 4
1st Med Grp-Langley | *** | *** | *** | ***
375th Med Grp-Scott | 73 | 75 | 64 | -9
66th Med Grp-Hanscom | *** | 73 | 76 | ***
74th Med Grp-Wright-Patterson | *** | *** | *** | ***
89th Med Grp-Andrews | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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