Active Duty , West Army Courteous and Helpful Office Staff Courteous and Respectful
| 2003 | 2004 | 2005 | Trend
Benchmark | 93 | 93 | 94 | 0
CONUS MHS | 89 | 89 | 89 | 0
ARMY | 85 | 87 | 87 | 2
WEST | 91 | 88 | 89 | -2
West Army | 88 | 86 | 87 | 0
Bassett ACH | 98 | 79 | 81 | -17
Evans ACH | 86 | 83 | 96 | 9
Irwin ACH | 86 | 85 | 82 | -4
L. Wood ACH | 96 | 91 | 80 | -17
Madigan AMC | 84 | 87 | 92 | 7
Munson AHC | 85 | 89 | 92 | 7
R W Bliss AHC | 79 | 84 | 84 | 5
Tripler AMC | 90 | 84 | 88 | -2
Weed ACH | 84 | 88 | 94 | 10
William Beaumont AMC | 89 | 81 | 79 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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