Enrollees with Military PCM , North Army Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 53 | 56 | 54 | 1
ARMY | 53 | 56 | 55 | 2
NORTH | 48 | 52 | 53 | 5
North Army | 48 | 51 | 53 | 5
Blanchfield ACH | 45 | 49 | 57 | 12
Dewitt ACH | 46 | 56 | 54 | 8
Guthrie AHC | 56 | 55 | 55 | -2
Ireland ACH | 50 | 48 | 52 | 2
Keller ACH | 46 | 48 | 41 | -5
Kenner AHC | *** | 63 | 54 | ***
Kimbrough Amb Car Cen-Ft Meade | 52 | 49 | 52 | -1
McDonald ACH | 43 | 47 | 63 | 20
Walter Reed AMC | 47 | 48 | 50 | 3
Womack AMC | 49 | 49 | 55 | 6
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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