Enrollees with Military PCM , North Army Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 78 | 80 | 80 | 2
ARMY | 79 | 80 | 81 | 2
NORTH | 73 | 78 | 81 | 8
North Army | 73 | 78 | 81 | 8
Blanchfield ACH | 67 | 75 | 91 | 24
Dewitt ACH | 77 | 74 | 74 | -3
Guthrie AHC | 70 | 70 | 85 | 15
Ireland ACH | 78 | 79 | 72 | -6
Keller ACH | 55 | 78 | 70 | 15
Kenner AHC | 78 | 83 | 85 | 8
Kimbrough Amb Car Cen-Ft Meade | 76 | 77 | 81 | 5
McDonald ACH | 85 | 84 | 87 | 2
Walter Reed AMC | 63 | 74 | 78 | 15
Womack AMC | 73 | 80 | 80 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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