Active Duty , North Air Force Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
AIR FORCE | 55 | 70 | 64 | 9
NORTH | 49 | 63 | 60 | 11
North Air Force | 52 | 63 | 64 | 12
1st Med Grp-Langley | 49 | *** | 70 | 20
375th Med Grp-Scott | 54 | 57 | 46 | -8
66th Med Grp-Hanscom | 59 | 64 | 56 | -4
74th Med Grp-Wright-Patterson | 53 | *** | 64 | 11
89th Med Grp-Andrews | *** | *** | *** | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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