Active Duty , West Army Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 75 | 77 | 78 | 2
ARMY | 77 | 77 | 77 | 1
WEST | 80 | 77 | 81 | 1
West Army | 80 | 81 | 77 | -3
Bassett ACH | *** | *** | *** | ***
Evans ACH | *** | *** | *** | ***
Irwin ACH | *** | 77 | 79 | ***
L. Wood ACH | *** | *** | *** | ***
Madigan AMC | *** | 82 | 73 | ***
Munson AHC | 69 | 63 | 85 | 15
R W Bliss AHC | 86 | 89 | 82 | -4
Tripler AMC | *** | *** | *** | ***
Weed ACH | *** | *** | *** | ***
William Beaumont AMC | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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