All Users , North Army Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 83 | 83 | 83 | 0
ARMY | 81 | 82 | 82 | 1
NORTH | 79 | 80 | 83 | 5
North Army | 77 | 79 | 82 | 5
Blanchfield ACH | 83 | 85 | 93 | 9
Dewitt ACH | 76 | 73 | 79 | 3
Guthrie AHC | 73 | 72 | 85 | 12
Ireland ACH | 80 | 82 | 80 | -1
Keller ACH | 62 | 73 | 69 | 7
Kenner AHC | 88 | 81 | 85 | -3
Kimbrough Amb Car Cen-Ft Meade | 75 | 76 | 81 | 6
McDonald ACH | 83 | 81 | 92 | 8
Walter Reed AMC | 66 | 78 | 79 | 14
Womack AMC | 80 | 81 | 83 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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