Active Duty , South Navy Customer Service Problem with Paperwork
| 2003 | 2004 | 2005 | Trend
Benchmark | 59 | 71 | 73 | 14
CONUS MHS | 51 | 67 | 62 | 10
NAVY | 54 | 67 | 62 | 7
SOUTH | 51 | 71 | 60 | 9
South Navy | 48 | 70 | 60 | 13
NBHC Mayport | *** | *** | 70 | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | *** | ***
NH Corpus Christi | 47 | 63 | 68 | 22
NH Jacksonville | 59 | *** | 66 | 7
NH Pensacola | 46 | 67 | 54 | 9
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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