Enrollees with Military PCM , South Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 64 | 85 | 85 | 54 | 81 | 54 | 55 | 66 | 67 | 91 | 74
AIR FORCE | 66 | 65 | 86 | 85 | 56 | 82 | 56 | 57 | 63 | 68 | 92 | 78
SOUTH | 66 | 64 | 85 | 84 | 55 | 79 | 56 | 57 | 66 | 68 | 91 | 75
South Air Force | 67 | 64 | 86 | 85 | 56 | 79 | 56 | 57 | 64 | 68 | 92 | 77
12th Med Grp-Randolph | 68 | 63 | 87 | 85 | 57 | 75 | 58 | 56 | 60 | 68 | 93 | 81
14th Med Grp-Columbus | 73 | 72 | 92 | 91 | 55 | 77 | 62 | 70 | 74 | 78 | 95 | 79
16th Med Grp-Hurlburt Field | 65 | 61 | 86 | 85 | *** | *** | 56 | 59 | 70 | 76 | 89 | ***
17th Med Grp-Goodfellow | 67 | 66 | 82 | 84 | 63 | 89 | 60 | 58 | 76 | 67 | 86 | 74
20th Med Grp-Shaw | 68 | 67 | 84 | 83 | 61 | 82 | 56 | 54 | 63 | 73 | 92 | 74
2nd Med Grp-Barksdale | 67 | 66 | 86 | 85 | 56 | 80 | 52 | 56 | 65 | 74 | 93 | 71
314th Med Grp-Little Rock | 70 | 68 | 92 | 88 | 56 | 72 | 57 | 59 | 60 | 65 | 93 | 70
325th Med Grp-Tyndall | 71 | 66 | 88 | 89 | 61 | 87 | 62 | 61 | 66 | 73 | 94 | 76
42nd Med Grp-Maxwell | 63 | 63 | 81 | 82 | 58 | 77 | 51 | 52 | 66 | 69 | 92 | 78
45th Med Grp-Patrick | 65 | 68 | 86 | 86 | 66 | 89 | 60 | 59 | 69 | 70 | 94 | 74
59th Med Wing-Lackland | 65 | 53 | 83 | 83 | 51 | *** | 56 | 53 | 60 | 62 | 92 | 79
6th Med Grp-MacDill | 68 | 70 | 86 | 83 | 53 | 78 | 60 | 61 | 64 | 66 | 92 | 76
72nd Med Grp-Tinker | 68 | 71 | 92 | 85 | 55 | 81 | 51 | 57 | 62 | 71 | 93 | 83
78th Med Grp-Robins | 63 | 62 | 83 | 81 | 55 | 80 | 50 | 53 | 61 | 72 | 92 | 73
7th Med Grp-Dyess | 65 | 66 | 89 | 86 | 51 | 71 | 58 | 61 | 66 | 66 | 92 | 77
81st Med Grp-Keesler | 69 | 65 | 82 | 80 | 57 | 75 | 56 | 57 | 51 | 68 | 91 | 75
82nd Med Grp-Sheppard | 67 | 69 | 87 | 86 | 56 | 82 | 51 | 56 | 58 | 60 | 95 | 78
96th Med Grp-Eglin | 67 | 62 | 88 | 88 | 49 | 85 | 58 | 59 | 68 | 68 | 91 | 76
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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