Active Duty , North Navy Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 81 | 79 | 81 | 0
NAVY | 83 | 79 | 81 | -2
NORTH | 79 | 80 | 82 | 2
North Navy | 82 | 78 | 80 | -2
NBHC Little Creek | *** | *** | 85 | ***
NBHC Navsta Sewells | 91 | 78 | 72 | -19
NBHC Oceana | *** | *** | 84 | ***
NH Camp Lejeune | 73 | 66 | 77 | 4
NH Cherry Point | 83 | 75 | 65 | -18
NH Great Lakes | 75 | 83 | 89 | 14
NMC Portsmouth | 87 | 84 | 83 | -4
NMCL Annapolis | 80 | 80 | 71 | -9
NMCL Patuxent River | *** | *** | 77 | ***
NMCL Quantico | 80 | 70 | 72 | -8
NNMC Bethesda | 75 | 81 | 84 | 9
Naval Health Care New England | 85 | 80 | 83 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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