All Users , North Army Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 52 | 56 | 54 | 2
ARMY | 53 | 57 | 55 | 2
NORTH | 47 | 52 | 53 | 6
North Army | 47 | 52 | 54 | 7
Blanchfield ACH | 45 | 49 | 61 | 16
Dewitt ACH | 43 | 52 | 51 | 8
Guthrie AHC | 58 | 58 | 56 | -2
Ireland ACH | 45 | 49 | 51 | 6
Keller ACH | 46 | 44 | 46 | 0
Kenner AHC | *** | 60 | 55 | ***
Kimbrough Amb Car Cen-Ft Meade | 54 | 50 | 51 | -3
McDonald ACH | 46 | 50 | 63 | 17
Walter Reed AMC | 49 | 50 | 53 | 4
Womack AMC | 47 | 54 | 58 | 10
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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