Enrollees with Military PCM , North Navy Courteous and Helpful Office Staff 2005
| Courteous and Respectful | Helpful
Benchmark | 94 | 88
CONUS MHS | 89 | 81
NAVY | 89 | 82
NORTH | 89 | 81
North Navy | 90 | 81
NBHC Little Creek | 87 | 80
NBHC Navsta Sewells | 88 | 75
NBHC Oceana | 90 | 79
NH Camp Lejeune | 88 | 80
NH Cherry Point | 84 | 74
NH Great Lakes | 93 | 87
NMC Portsmouth | 92 | 83
NMCL Annapolis | 86 | 75
NMCL Patuxent River | 90 | 81
NMCL Quantico | 88 | 77
NNMC Bethesda | 90 | 83
Naval Health Care New England | 92 | 85
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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