All Users , North Navy Courteous and Helpful Office Staff
| 2003 | 2004 | 2005 | Trend
Benchmark | 90 | 91 | 91 | 0
CONUS MHS | 87 | 87 | 87 | -1
NAVY | 88 | 86 | 86 | -1
NORTH | 87 | 86 | 87 | 0
North Navy | 87 | 86 | 86 | -1
NBHC Little Creek | 93 | 86 | 85 | -8
NBHC Navsta Sewells | 93 | 82 | 81 | -12
NBHC Oceana | *** | 87 | 85 | ***
NH Camp Lejeune | 80 | 80 | 84 | 4
NH Cherry Point | 88 | 87 | 80 | -7
NH Great Lakes | 84 | 90 | 91 | 6
NMC Portsmouth | 91 | 86 | 89 | -2
NMCL Annapolis | 90 | 89 | 82 | -8
NMCL Patuxent River | 94 | 90 | 87 | -7
NMCL Quantico | 89 | 81 | 83 | -6
NNMC Bethesda | 83 | 88 | 88 | 5
Naval Health Care New England | 88 | 86 | 90 | 2
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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