Prime Enrollees , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 80 | 81 | 81 | 1
NAVY | 76 | 80 | 81 | 5
WEST | 82 | 82 | 82 | 1
West Navy | 80 | 80 | 78 | -1
NACC Port Hueneme | *** | *** | 84 | ***
NBHC NAS North Island | *** | *** | 89 | ***
NBHC NTC San Diego | *** | *** | 89 | ***
NH Bremerton | 81 | 79 | 72 | -9
NH Camp Pendleton | 82 | 84 | 77 | -5
NH LeMoore | 83 | 85 | 79 | -4
NH Oak Harbor | 76 | 80 | 74 | -1
NH Twentynine Palms | 86 | 77 | 90 | 4
NMC San Diego | 79 | 83 | 75 | -4
NMCL Pearl Harbor | 86 | 80 | 88 | 2
TRICARE Outpatient-Chula Vista | *** | *** | 95 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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