Active Duty , North Army Claims Processing Claims Handled Correctly
| 2003 | 2004 | 2005 | Trend
Benchmark | 85 | 86 | 88 | 3
CONUS MHS | 78 | 77 | 78 | 0
ARMY | 79 | 77 | 78 | -1
NORTH | 71 | 74 | 78 | 6
North Army | 75 | 73 | 78 | 4
Blanchfield ACH | *** | *** | 94 | ***
Dewitt ACH | *** | *** | 72 | ***
Guthrie AHC | 64 | 61 | 82 | 18
Ireland ACH | 82 | 77 | 75 | -7
Keller ACH | *** | *** | *** | ***
Kenner AHC | *** | *** | 83 | ***
Kimbrough Amb Car Cen-Ft Meade | 70 | 79 | 73 | 3
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 61 | 64 | 71 | 10
Womack AMC | 76 | 75 | 75 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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