All Users , North Navy Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 52 | 56 | 54 | 2
NAVY | 55 | 57 | 55 | 0
NORTH | 47 | 52 | 53 | 6
North Navy | 49 | 54 | 53 | 4
NBHC Little Creek | *** | *** | 57 | ***
NBHC Navsta Sewells | *** | *** | 54 | ***
NBHC Oceana | *** | *** | 54 | ***
NH Camp Lejeune | 47 | 60 | 54 | 6
NH Cherry Point | 61 | 49 | 55 | -6
NH Great Lakes | 41 | 50 | 52 | 12
NMC Portsmouth | 48 | 56 | 54 | 6
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | *** | *** | 51 | ***
NMCL Quantico | 48 | 51 | 47 | -1
NNMC Bethesda | 49 | 53 | 49 | 1
Naval Health Care New England | 50 | 57 | 51 | 1
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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