Active Duty , South Army Customer Service
| 2003 | 2004 | 2005 | Trend
Benchmark | 58 | 62 | 63 | 6
CONUS MHS | 49 | 51 | 50 | 1
ARMY | 51 | 52 | 51 | 1
SOUTH | 50 | 55 | 50 | 0
South Army | 52 | 57 | 52 | 0
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 55 | 63 | 53 | -2
Eisenhower AMC | 51 | 62 | 50 | -1
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | 44 | ***
Martin ACH | *** | *** | 48 | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | *** | *** | *** | ***
Winn ACH | *** | 42 | 53 | ***
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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