Enrollees with Military PCM , Overseas Army 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 64 | 85 | 85 | 54 | 81 | 54 | 55 | 66 | 67 | 91 | 74
ARMY | 63 | 62 | 83 | 83 | 55 | 81 | 54 | 54 | 69 | 67 | 90 | 73
OVERSEAS | 65 | 66 | 86 | 85 | 58 | 78 | 53 | 55 | 65 | 64 | 90 | 76
Overseas Army | 63 | 62 | 85 | 84 | 57 | 82 | 51 | 51 | 68 | 65 | 87 | 74
121st Gen Hosp-Seoul | 61 | 63 | 85 | 83 | 49 | 75 | 48 | 48 | 68 | 61 | 84 | 74
Heidelberg Meddac | 60 | 61 | 86 | 86 | 61 | 84 | 50 | 51 | 67 | 68 | 88 | 74
Landstuhl Regional Medcen | 64 | 62 | 84 | 86 | 59 | 79 | 54 | 54 | 67 | 67 | 93 | 78
Wuerzburg Meddac | 66 | 62 | 84 | 80 | 63 | 86 | 51 | 51 | 72 | 63 | 85 | 71
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users