Enrollees with Military PCM , West Army How Well Doctors Communicate Shows Respect
| 2003 | 2004 | 2005 | Trend
Benchmark | 91 | 91 | 92 | 1
CONUS MHS | 87 | 86 | 86 | -1
ARMY | 84 | 84 | 84 | 0
WEST | 88 | 87 | 87 | -1
West Army | 85 | 84 | 86 | 1
Bassett ACH | 92 | 88 | 81 | -11
Evans ACH | 82 | 85 | 90 | 8
Irwin ACH | 84 | 79 | 78 | -5
L. Wood ACH | 85 | 86 | 78 | -6
Madigan AMC | 86 | 83 | 88 | 2
Munson AHC | 89 | 87 | 90 | 1
R W Bliss AHC | 82 | 80 | 85 | 3
Tripler AMC | 86 | 85 | 86 | 0
Weed ACH | 84 | 86 | 93 | 9
William Beaumont AMC | 85 | 83 | 86 | 1
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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