All Users , South Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 66 | 67 | 87 | 86 | 54 | 82 | 54 | 60 | 69 | 68 | 90 | 73
AIR FORCE | 67 | 66 | 87 | 86 | 56 | 83 | 56 | 59 | 65 | 69 | 92 | 77
SOUTH | 67 | 67 | 86 | 85 | 56 | 81 | 55 | 61 | 68 | 69 | 91 | 74
South Air Force | 68 | 65 | 87 | 85 | 55 | 81 | 57 | 59 | 66 | 68 | 91 | 77
12th Med Grp-Randolph | 69 | 65 | 88 | 86 | 58 | 77 | 59 | 59 | 63 | 69 | 93 | 80
14th Med Grp-Columbus | 74 | 74 | 92 | 92 | 55 | 79 | 63 | 72 | 75 | 76 | 95 | 80
16th Med Grp-Hurlburt Field | 66 | 62 | 86 | 84 | 63 | *** | 56 | 59 | 72 | 77 | 89 | ***
17th Med Grp-Goodfellow | 68 | 66 | 83 | 85 | 63 | 91 | 61 | 58 | 76 | 67 | 87 | 75
20th Med Grp-Shaw | 69 | 68 | 85 | 84 | 63 | 83 | 57 | 55 | 65 | 74 | 91 | 73
2nd Med Grp-Barksdale | 68 | 67 | 87 | 86 | 57 | 83 | 53 | 59 | 66 | 74 | 93 | 72
314th Med Grp-Little Rock | 71 | 69 | 93 | 89 | 55 | 75 | 57 | 60 | 62 | 68 | 93 | 70
325th Med Grp-Tyndall | 71 | 67 | 89 | 90 | 62 | 89 | 63 | 63 | 67 | 74 | 94 | 77
42nd Med Grp-Maxwell | 65 | 64 | 83 | 83 | 58 | 79 | 52 | 54 | 69 | 69 | 92 | 79
45th Med Grp-Patrick | 66 | 69 | 88 | 87 | 68 | 89 | 61 | 61 | 69 | 70 | 93 | 74
59th Med Wing-Lackland | 63 | 54 | 83 | 82 | 52 | 82 | 55 | 55 | 57 | 64 | 91 | 77
6th Med Grp-MacDill | 69 | 71 | 86 | 85 | 54 | 84 | 62 | 64 | 66 | 68 | 92 | 76
72nd Med Grp-Tinker | 69 | 71 | 92 | 86 | 55 | 80 | 52 | 58 | 63 | 71 | 93 | 82
78th Med Grp-Robins | 64 | 63 | 84 | 82 | 55 | 81 | 51 | 55 | 64 | 72 | 92 | 74
7th Med Grp-Dyess | 66 | 68 | 90 | 87 | 52 | 73 | 60 | 62 | 68 | 68 | 93 | 77
81st Med Grp-Keesler | 68 | 67 | 83 | 81 | 55 | 74 | 56 | 57 | 56 | 68 | 90 | 72
82nd Med Grp-Sheppard | 69 | 71 | 88 | 86 | 58 | 83 | 53 | 58 | 61 | 61 | 94 | 78
96th Med Grp-Eglin | 67 | 65 | 88 | 87 | 49 | 89 | 58 | 63 | 69 | 68 | 90 | 73
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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