Active Duty , North Air Force 2005 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior
Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80
CONUS MHS | 64 | 62 | 85 | 84 | 50 | 78 | 50 | 51 | 62 | 64 | 91 | 73
AIR FORCE | 65 | 62 | 86 | 84 | 53 | 80 | 52 | 52 | 58 | 65 | 93 | 79
NORTH | 63 | 62 | 86 | 85 | 50 | 78 | 48 | 51 | 62 | 62 | 91 | 72
North Air Force | 64 | 60 | 86 | 85 | 52 | 77 | 50 | 52 | 55 | 60 | 93 | 80
1st Med Grp-Langley | 59 | 48 | 82 | 81 | 50 | *** | 43 | 43 | 52 | 63 | 95 | 74
375th Med Grp-Scott | 59 | 62 | 83 | 84 | 35 | 64 | 49 | 50 | 55 | 58 | 94 | 89
66th Med Grp-Hanscom | 62 | 70 | 89 | 89 | 43 | 75 | 39 | 56 | 58 | 61 | 96 | 68
74th Med Grp-Wright-Patterson | 64 | 66 | 93 | 87 | 56 | *** | 48 | 51 | 56 | 67 | 95 | ***
89th Med Grp-Andrews | 63 | 62 | 85 | 87 | *** | *** | 57 | 46 | *** | 56 | 92 | 84
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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