Prime Enrollees , West Other Courteous and Helpful Office Staff Helpful
| 2003 | 2004 | 2005 | Trend
Benchmark | 88 | 88 | 88 | 1
CONUS MHS | 83 | 82 | 82 | -1
OTHER | 86 | 85 | 85 | -1
WEST | 85 | 82 | 83 | -2
West Other | 90 | 84 | 87 | -3
Out of Catchment West Region | 91 | 84 | 88 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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