All Users , South Other Claims Processing Claims Handled in a Reasonable Time
| 2003 | 2004 | 2005 | Trend
Benchmark | 81 | 83 | 86 | 5
CONUS MHS | 80 | 82 | 82 | 2
OTHER | 81 | 81 | 81 | 1
SOUTH | 82 | 83 | 80 | -2
South Other | 83 | 83 | 80 | -2
Out of Catchment South Region | 81 | 82 | 78 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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