|
Prime Enrollees , All Regions 2005 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Trends | ![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
| Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80 |
| CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74 |
| ARMY | 63 | 62 | 84 | 83 | 55 | 82 | 54 | 54 | 69 | 67 | 90 | 73 |
| NAVY | 65 | 65 | 86 | 85 | 55 | 82 | 54 | 56 | 69 | 66 | 90 | 74 |
| AIR FORCE | 66 | 65 | 87 | 85 | 56 | 82 | 56 | 58 | 63 | 68 | 92 | 78 |
| OTHER | 64 | 72 | 88 | 88 | 52 | 81 | 54 | 62 | 66 | 67 | 91 | 71 |
| NORTH | 63 | 65 | 86 | 85 | 52 | 82 | 53 | 56 | 68 | 66 | 91 | 74 |
| North Army | 62 | 62 | 83 | 83 | 54 | 82 | 53 | 55 | 69 | 66 | 90 | 73 |
| North Navy | 64 | 63 | 85 | 85 | 52 | 84 | 51 | 53 | 69 | 66 | 90 | 74 |
| North Air Force | 64 | 63 | 86 | 85 | 56 | 82 | 55 | 58 | 63 | 66 | 92 | 79 |
| North Other | 63 | 73 | 91 | 88 | 50 | 80 | 52 | 62 | 67 | 68 | 91 | 72 |
| SOUTH | 65 | 66 | 85 | 85 | 55 | 80 | 57 | 59 | 65 | 68 | 91 | 74 |
| South Army | 65 | 61 | 83 | 82 | 57 | 81 | 57 | 56 | 69 | 69 | 90 | 73 |
| South Navy | 67 | 70 | 88 | 86 | 57 | 81 | 58 | 61 | 69 | 69 | 92 | 75 |
| South Air Force | 67 | 64 | 86 | 85 | 56 | 80 | 56 | 58 | 64 | 68 | 92 | 77 |
| South Other | 64 | 70 | 86 | 87 | 53 | 80 | 56 | 63 | 63 | 67 | 92 | 71 |
| WEST | 65 | 66 | 87 | 86 | 54 | 84 | 55 | 57 | 67 | 67 | 90 | 75 |
| West Army | 64 | 62 | 85 | 85 | 54 | 83 | 53 | 54 | 71 | 66 | 89 | 73 |
| West Navy | 65 | 63 | 85 | 85 | 56 | 81 | 55 | 55 | 67 | 65 | 89 | 74 |
| West Air Force | 66 | 66 | 87 | 85 | 56 | 85 | 57 | 57 | 64 | 71 | 92 | 78 |
| West Other | 65 | 74 | 90 | 89 | 51 | 84 | 55 | 63 | 69 | 65 | 90 | 71 |
| OVERSEAS | 66 | 66 | 86 | 86 | 58 | 79 | 54 | 56 | 65 | 64 | 89 | 76 |
| Overseas Army | 63 | 62 | 85 | 84 | 57 | 82 | 51 | 51 | 68 | 66 | 87 | 74 |
| Overseas Navy | 70 | 72 | 86 | 89 | 56 | 71 | 56 | 60 | 72 | 67 | 91 | 76 |
| Overseas Air Force | 66 | 67 | 87 | 85 | 59 | 74 | 56 | 58 | 57 | 60 | 92 | 81 |
| Overseas Other | 65 | 70 | 89 | 87 | 60 | 79 | 52 | 59 | 65 | 59 | 90 | 70 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||||||||||