Prime Enrollees , Courteous and Helpful Office Staff, All Regions


Prime Enrollees , All Regions Courteous and Helpful Office Staff Courteous and Respectful
	2003	2004	2005	Trend
Benchmark	93	93	94	0
CONUS MHS	90	90	90	0
ARMY	87	87	88	1
NAVY	90	89	90	-1
AIR FORCE	92	91	91	-1
OTHER	93	92	92	-1
NORTH	89	89	90	1
North Army	85	86	87	2
North Navy	90	89	90	0
North Air Force	91	89	91	0
North Other	92	91	94	2
SOUTH	90	90	89	-1
South Army	86	87	86	0
South Navy	92	91	91	-1
South Air Force	92	91	90	-2
South Other	91	91	89	-2
WEST	91	90	91	-1
West Army	89	88	89	0
West Navy	89	89	89	0
West Air Force	92	92	91	-1
West Other	94	93	93	-2
OVERSEAS	91	91	90	-1
Overseas Army	87	89	90	2
Overseas Navy	91	91	89	-2
Overseas Air Force	95	92	92	-3
Overseas Other	99	94	93	-6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users