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Prime Enrollees , All Regions
Claims Processing

  2003 2004 2005 Trend
Benchmark 83 85 87 4
CONUS MHS 81 82 82 1
ARMY 80 81 82 1
NAVY 78 81 82 4
AIR FORCE 82 83 82 1
OTHER 84 81 81 -2
NORTH 75 78 82 6
North Army 75 78 82 6
North Navy 74 79 84 10
North Air Force 78 77 82 4
North Other 75 77 80 4
SOUTH 84 84 80 -4
South Army 84 82 81 -3
South Navy 81 81 81 -1
South Air Force 82 84 80 -2
South Other 87 85 80 -7
WEST 83 83 84 0
West Army 80 83 83 3
West Navy 82 83 81 -1
West Air Force 83 84 85 2
West Other 86 83 84 -2
OVERSEAS 82 81 79 -3
Overseas Army 84 80 82 -2
Overseas Navy 72 80 71 0
Overseas Air Force 77 84 74 -3
Overseas Other 92 79 79 -13
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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