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Prime Enrollees , South Air Force Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 49 | 48 | 65 |
| AIR FORCE | 51 | 50 | 67 |
| SOUTH | 52 | 50 | 64 |
| South Air Force | 52 | 50 | 65 |
| 12th Med Grp-Randolph | 58 | 48 | 66 |
| 14th Med Grp-Columbus | 43 | 53 | 70 |
| 16th Med Grp-Hurlburt Field | 68 | *** | *** |
| 17th Med Grp-Goodfellow | 62 | 54 | 74 |
| 20th Med Grp-Shaw | 60 | 53 | 71 |
| 2nd Med Grp-Barksdale | 51 | 52 | 64 |
| 314th Med Grp-Little Rock | 55 | 51 | 63 |
| 325th Med Grp-Tyndall | 53 | 53 | 78 |
| 42nd Med Grp-Maxwell | 52 | 53 | 69 |
| 45th Med Grp-Patrick | 62 | 58 | 81 |
| 59th Med Wing-Lackland | 52 | 42 | 61 |
| 6th Med Grp-MacDill | 51 | 48 | 66 |
| 72nd Med Grp-Tinker | 50 | 48 | 69 |
| 78th Med Grp-Robins | 51 | 47 | 67 |
| 7th Med Grp-Dyess | 49 | 47 | 58 |
| 81st Med Grp-Keesler | 44 | 58 | 66 |
| 82nd Med Grp-Sheppard | 54 | 44 | 72 |
| 96th Med Grp-Eglin | 49 | 49 | 54 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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