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Prime Enrollees , South Air Force
Customer Service

  2003 2004 2005 Trend
Benchmark 58 62 63 6
CONUS MHS 53 56 54 1
AIR FORCE 56 58 56 1
SOUTH 55 58 55 0
South Air Force 55 59 56 1
12th Med Grp-Randolph 59 60 57 -1
14th Med Grp-Columbus 35 56 55 20
16th Med Grp-Hurlburt Field 49 54 *** ***
17th Med Grp-Goodfellow *** 59 63 ***
20th Med Grp-Shaw 49 69 61 12
2nd Med Grp-Barksdale 53 57 56 3
314th Med Grp-Little Rock 64 64 56 -8
325th Med Grp-Tyndall 63 63 61 -2
42nd Med Grp-Maxwell 55 64 58 3
45th Med Grp-Patrick 55 58 67 12
59th Med Wing-Lackland 62 53 52 -11
6th Med Grp-MacDill 49 54 55 6
72nd Med Grp-Tinker 57 63 56 -1
78th Med Grp-Robins 50 60 55 5
7th Med Grp-Dyess 63 63 51 -11
81st Med Grp-Keesler 50 59 56 6
82nd Med Grp-Sheppard 53 61 57 4
96th Med Grp-Eglin 48 58 51 3
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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