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Prime Enrollees , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2003 2004 2005 Trend
Benchmark 81 83 86 5
CONUS MHS 80 81 81 1
AIR FORCE 80 82 81 1
SOUTH 83 83 80 -3
South Air Force 81 84 80 -1
12th Med Grp-Randolph 84 81 73 -11
14th Med Grp-Columbus 73 79 79 6
16th Med Grp-Hurlburt Field 72 76 *** ***
17th Med Grp-Goodfellow 86 91 92 6
20th Med Grp-Shaw 78 90 83 5
2nd Med Grp-Barksdale 78 92 80 1
314th Med Grp-Little Rock 84 91 71 -14
325th Med Grp-Tyndall 83 88 87 4
42nd Med Grp-Maxwell 82 81 77 -5
45th Med Grp-Patrick 88 83 92 4
59th Med Wing-Lackland 73 80 83 10
6th Med Grp-MacDill 87 81 86 -1
72nd Med Grp-Tinker 82 95 81 -1
78th Med Grp-Robins 83 82 80 -3
7th Med Grp-Dyess 83 85 71 -12
81st Med Grp-Keesler 86 71 76 -10
82nd Med Grp-Sheppard 87 82 80 -6
96th Med Grp-Eglin 86 86 88 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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