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Prime Enrollees , South Other
2005 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 76 76 91 90 63 87 58 72 73 74 91 80
CONUS MHS 64 66 86 85 54 82 55 57 67 67 91 74
OTHER 64 72 88 88 52 81 54 62 66 67 91 71
SOUTH 65 66 85 85 55 80 57 59 65 68 91 74
South Other 64 70 86 87 53 80 56 63 63 67 92 71
Out of Catchment South Region 63 70 86 87 52 78 53 61 63 65 91 ***
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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