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Prime Enrollees , South Other
Customer Service

  2003 2004 2005 Trend
Benchmark 58 62 63 6
CONUS MHS 53 56 54 1
OTHER 50 54 52 2
SOUTH 55 58 55 0
South Other 55 55 53 -2
Out of Catchment South Region 55 54 52 -3
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users