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Prime Enrollees , South Other
Customer Service

Problem with Paperwork
  2003 2004 2005 Trend
Benchmark 59 71 73 14
CONUS MHS 54 71 65 10
OTHER 50 67 60 10
SOUTH 55 73 64 10
South Other 55 71 60 5
Out of Catchment South Region 54 71 58 4
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users