 |
 |
|||
|
Prime Enrollees , West Army Customer Service Problem with Paperwork |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 65 | 10 |
| ARMY | 56 | 71 | 67 | 12 |
| WEST | 57 | 72 | 67 | 10 |
| West Army | 58 | 71 | 68 | 10 |
| Bassett ACH | 63 | 63 | 66 | 4 |
| Evans ACH | 55 | 74 | 66 | 11 |
| Irwin ACH | 55 | 66 | 67 | 12 |
| L. Wood ACH | 71 | 70 | 63 | -8 |
| Madigan AMC | 49 | 69 | 63 | 14 |
| Munson AHC | 55 | 82 | 69 | 14 |
| R W Bliss AHC | 68 | 73 | 65 | -2 |
| Tripler AMC | 59 | 60 | 70 | 11 |
| Weed ACH | 69 | 73 | 64 | -5 |
| William Beaumont AMC | 58 | 73 | 75 | 17 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||