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Prime Enrollees , West Army Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 82 | 82 | 82 | 0 |
| ARMY | 81 | 81 | 82 | 1 |
| WEST | 85 | 84 | 85 | 0 |
| West Army | 82 | 83 | 84 | 2 |
| Bassett ACH | 84 | 71 | 76 | -7 |
| Evans ACH | 76 | 87 | 79 | 3 |
| Irwin ACH | 65 | 79 | 84 | 19 |
| L. Wood ACH | 84 | 77 | 82 | -2 |
| Madigan AMC | 92 | 83 | 81 | -11 |
| Munson AHC | 78 | 86 | 88 | 10 |
| R W Bliss AHC | 86 | 90 | 92 | 6 |
| Tripler AMC | 79 | 85 | 92 | 12 |
| Weed ACH | 81 | 82 | 82 | 1 |
| William Beaumont AMC | 95 | 83 | 92 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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