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Prime Enrollees , West Navy 2005 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80 |
| CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74 |
| NAVY | 65 | 65 | 86 | 85 | 55 | 82 | 54 | 56 | 69 | 66 | 90 | 74 |
| WEST | 65 | 66 | 87 | 86 | 54 | 84 | 55 | 57 | 67 | 67 | 90 | 75 |
| West Navy | 65 | 63 | 85 | 85 | 56 | 81 | 55 | 55 | 67 | 65 | 89 | 74 |
| NACC Port Hueneme | 62 | 61 | 88 | 83 | 54 | 85 | 50 | 54 | 63 | 69 | 87 | 75 |
| NBHC NAS North Island | 65 | 55 | 81 | 84 | 64 | 87 | 55 | 53 | 69 | 65 | 93 | 76 |
| NBHC NTC San Diego | 63 | 64 | 87 | 84 | 55 | 87 | 57 | 54 | 66 | 69 | 91 | 76 |
| NH Bremerton | 64 | 66 | 93 | 83 | 51 | 75 | 49 | 53 | 60 | 47 | 90 | 72 |
| NH Camp Pendleton | 64 | 65 | 84 | 86 | 59 | 79 | 54 | 59 | 70 | 69 | 87 | 75 |
| NH LeMoore | 60 | 61 | 84 | 82 | 55 | 81 | 50 | 49 | 66 | 65 | 87 | 69 |
| NH Oak Harbor | 66 | 68 | 88 | 86 | 54 | 76 | 55 | 56 | 72 | 63 | 91 | 75 |
| NH Twentynine Palms | 63 | 70 | 84 | 84 | 59 | 89 | 63 | 59 | 73 | 64 | 89 | 68 |
| NMC San Diego | 67 | 61 | 85 | 85 | 56 | 79 | 57 | 58 | 74 | 66 | 89 | 74 |
| NMCL Pearl Harbor | 69 | 66 | 84 | 86 | 49 | 90 | 56 | 55 | 67 | 62 | 89 | 82 |
| TRICARE Outpatient-Chula Vista | 65 | 62 | 81 | 86 | 60 | *** | 61 | 56 | 59 | 73 | 89 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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