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Prime Enrollees , Overseas Army 2005 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80 |
| CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74 |
| ARMY | 63 | 62 | 84 | 83 | 55 | 82 | 54 | 54 | 69 | 67 | 90 | 73 |
| OVERSEAS | 66 | 66 | 86 | 86 | 58 | 79 | 54 | 56 | 65 | 64 | 89 | 76 |
| Overseas Army | 63 | 62 | 85 | 84 | 57 | 82 | 51 | 51 | 68 | 66 | 87 | 74 |
| 121st Gen Hosp-Seoul | 61 | 63 | 85 | 83 | 50 | 75 | 48 | 49 | 69 | 61 | 84 | 74 |
| Heidelberg Meddac | 60 | 60 | 86 | 86 | 61 | 85 | 50 | 50 | 63 | 68 | 88 | 74 |
| Landstuhl Regional Medcen | 64 | 63 | 84 | 87 | 60 | 79 | 55 | 55 | 66 | 68 | 93 | 76 |
| Wuerzburg Meddac | 66 | 62 | 84 | 80 | 63 | 88 | 52 | 51 | 72 | 62 | 85 | 72 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||||||||||
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