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Prime Enrollees , Overseas Navy 2005 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80 |
| CONUS MHS | 64 | 66 | 86 | 85 | 54 | 82 | 55 | 57 | 67 | 67 | 91 | 74 |
| NAVY | 65 | 65 | 86 | 85 | 55 | 82 | 54 | 56 | 69 | 66 | 90 | 74 |
| OVERSEAS | 66 | 66 | 86 | 86 | 58 | 79 | 54 | 56 | 65 | 64 | 89 | 76 |
| Overseas Navy | 70 | 72 | 86 | 89 | 56 | 71 | 56 | 60 | 72 | 67 | 91 | 76 |
| NH Guam-Agana | 70 | 75 | 83 | 89 | *** | *** | 67 | 57 | 58 | 73 | 91 | 78 |
| NH Okinawa | 67 | 69 | 85 | 88 | 45 | *** | 55 | 60 | 77 | 60 | 89 | 71 |
| NH Yokosuka | 72 | 69 | 84 | 88 | 64 | *** | 54 | 57 | 70 | 78 | 89 | 76 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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