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Prime Enrollees , North Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 65 | 10 |
| ARMY | 56 | 71 | 67 | 12 |
| NORTH | 51 | 67 | 63 | 11 |
| North Army | 54 | 70 | 66 | 12 |
| Blanchfield ACH | 53 | 64 | 75 | 22 |
| Dewitt ACH | 43 | 73 | 73 | 30 |
| Guthrie AHC | 64 | 73 | 68 | 4 |
| Ireland ACH | 63 | 63 | 48 | -14 |
| Keller ACH | 48 | 61 | 45 | -3 |
| Kenner AHC | *** | *** | 71 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 54 | 71 | 61 | 7 |
| McDonald ACH | 52 | 54 | 79 | 27 |
| Walter Reed AMC | 59 | 63 | 63 | 5 |
| Womack AMC | 54 | 74 | 68 | 13 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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