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Prime Enrollees , North Army Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 82 | 82 | 82 | 0 |
| ARMY | 81 | 81 | 82 | 1 |
| NORTH | 76 | 77 | 82 | 5 |
| North Army | 77 | 78 | 81 | 5 |
| Blanchfield ACH | 84 | 84 | 92 | 8 |
| Dewitt ACH | 78 | 74 | 73 | -5 |
| Guthrie AHC | 74 | 69 | 85 | 10 |
| Ireland ACH | 80 | 81 | 79 | -1 |
| Keller ACH | 58 | 76 | 66 | 8 |
| Kenner AHC | 89 | 79 | 83 | -6 |
| Kimbrough Amb Car Cen-Ft Meade | 73 | 75 | 80 | 6 |
| McDonald ACH | 85 | 81 | 91 | 7 |
| Walter Reed AMC | 62 | 75 | 79 | 17 |
| Womack AMC | 81 | 80 | 84 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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