Return to Main Page        Help
Prime Enrollees , North Navy
2005 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 76 76 91 90 63 87 58 72 73 74 91 80
CONUS MHS 64 66 86 85 54 82 55 57 67 67 91 74
NAVY 65 65 86 85 55 82 54 56 69 66 90 74
NORTH 63 65 86 85 52 82 53 56 68 66 91 74
North Navy 64 63 85 85 52 84 51 53 69 66 90 74
NBHC Little Creek 65 65 84 81 56 81 51 55 74 64 90 71
NBHC Navsta Sewells 61 55 82 80 55 82 48 45 66 58 91 71
NBHC Oceana 64 60 84 82 53 89 52 46 65 69 88 72
NH Camp Lejeune 62 59 84 83 52 88 53 48 72 69 89 73
NH Cherry Point 61 56 79 82 52 80 44 47 69 61 92 71
NH Great Lakes 65 74 90 89 52 78 51 62 70 73 91 73
NMC Portsmouth 63 63 88 85 53 87 50 53 70 64 90 72
NMCL Annapolis 62 61 80 85 *** *** 50 52 76 66 88 88
NMCL Patuxent River 66 73 86 87 50 86 50 59 74 64 93 78
NMCL Quantico 56 63 83 83 47 80 47 51 58 65 90 76
NNMC Bethesda 65 64 87 89 51 76 56 63 66 65 93 79
Naval Health Care New England 67 72 89 87 51 84 55 58 65 73 91 ***
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
 Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users