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Prime Enrollees , North Navy Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 49 | 48 | 65 |
| NAVY | 50 | 48 | 66 |
| NORTH | 48 | 47 | 63 |
| North Navy | 48 | 46 | 63 |
| NBHC Little Creek | 52 | 46 | 69 |
| NBHC Navsta Sewells | 52 | 51 | 61 |
| NBHC Oceana | 49 | 54 | 56 |
| NH Camp Lejeune | 46 | 44 | 65 |
| NH Cherry Point | 47 | 47 | 62 |
| NH Great Lakes | 48 | 42 | 65 |
| NMC Portsmouth | 48 | 48 | 64 |
| NMCL Annapolis | *** | *** | *** |
| NMCL Patuxent River | 46 | 45 | 60 |
| NMCL Quantico | 43 | 39 | 59 |
| NNMC Bethesda | 52 | 43 | 57 |
| Naval Health Care New England | 42 | 45 | 65 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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