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Prime Enrollees , North Navy
Customer Service

  2003 2004 2005 Trend
Benchmark 58 62 63 6
CONUS MHS 53 56 54 1
NAVY 55 58 55 -1
NORTH 48 52 52 4
North Navy 50 55 52 2
NBHC Little Creek *** *** 56 ***
NBHC Navsta Sewells *** *** 55 ***
NBHC Oceana *** *** 53 ***
NH Camp Lejeune 48 60 52 3
NH Cherry Point 62 49 52 -10
NH Great Lakes 41 51 52 10
NMC Portsmouth 48 59 53 5
NMCL Annapolis *** *** *** ***
NMCL Patuxent River *** *** 50 ***
NMCL Quantico 49 51 47 -2
NNMC Bethesda 50 53 51 0
Naval Health Care New England 50 55 51 1
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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