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Enrollees with Military PCM , All Regions
Claims Processing

  2003 2004 2005 Trend
Benchmark 83 85 87 4
CONUS MHS 80 80 81 1
ARMY 80 80 81 1
NAVY 78 80 81 3
AIR FORCE 81 83 82 1
OTHER 79 76 77 -1
NORTH 74 77 81 7
North Army 75 78 81 7
North Navy 74 78 84 10
North Air Force 77 77 82 5
North Other 69 77 74 5
SOUTH 83 82 79 -3
South Army 84 82 80 -4
South Navy 81 81 80 -1
South Air Force 82 84 79 -3
South Other 83 80 74 -9
WEST 82 82 83 1
West Army 81 83 82 2
West Navy 82 82 80 -2
West Air Force 83 84 85 2
West Other 85 71 84 -2
OVERSEAS 81 80 78 -3
Overseas Army 84 80 82 -2
Overseas Navy 70 79 71 1
Overseas Air Force 77 83 73 -4
Overseas Other 92 78 80 -12
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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