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Enrollees with Military PCM , North Other
How Well Doctors Communicate

Listens Carefully
  2003 2004 2005 Trend
Benchmark 89 89 90 1
CONUS MHS 84 83 83 -1
OTHER 84 88 89 5
NORTH 83 82 82 -1
North Other 84 90 91 7
Out of Catchment North Region 86 89 92 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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