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Enrollees with Military PCM , South Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| ARMY | 55 | 71 | 67 | 12 |
| SOUTH | 54 | 74 | 66 | 11 |
| South Army | 53 | 72 | 66 | 13 |
| Bayne-Jones ACH | 55 | 53 | 60 | 6 |
| Brooke AMC | *** | 66 | 66 | *** |
| Darnall ACH | 54 | 72 | 69 | 15 |
| Eisenhower AMC | 45 | 73 | 64 | 19 |
| Fox AHC | 44 | 74 | 65 | 21 |
| Lyster ACH | 54 | 71 | 58 | 4 |
| Martin ACH | 63 | 73 | 66 | 4 |
| Moncrief ACH | 52 | 71 | 85 | 33 |
| Reynolds ACH | 57 | 80 | 81 | 25 |
| Winn ACH | 48 | 70 | 56 | 8 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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