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Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 78 | 80 | 80 | 2 |
| ARMY | 79 | 80 | 81 | 2 |
| SOUTH | 81 | 82 | 79 | -2 |
| South Army | 84 | 81 | 80 | -3 |
| Bayne-Jones ACH | 85 | 84 | 63 | -23 |
| Brooke AMC | 70 | 89 | 77 | 8 |
| Darnall ACH | 90 | 81 | 91 | 1 |
| Eisenhower AMC | 79 | 81 | 79 | 0 |
| Fox AHC | 79 | 84 | 78 | -1 |
| Lyster ACH | 72 | 81 | 75 | 3 |
| Martin ACH | 84 | 82 | 84 | 0 |
| Moncrief ACH | 88 | 79 | 73 | -15 |
| Reynolds ACH | 97 | 84 | 88 | -9 |
| Winn ACH | 70 | 74 | 71 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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