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Enrollees with Military PCM , South Army Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 81 | 81 | 82 | 1 |
| ARMY | 81 | 81 | 82 | 0 |
| SOUTH | 84 | 83 | 79 | -5 |
| South Army | 85 | 82 | 80 | -5 |
| Bayne-Jones ACH | 90 | 87 | 68 | -22 |
| Brooke AMC | 84 | 86 | 84 | 0 |
| Darnall ACH | 92 | 77 | 82 | -10 |
| Eisenhower AMC | 76 | 84 | 84 | 8 |
| Fox AHC | 78 | 87 | 79 | 1 |
| Lyster ACH | 75 | 80 | 76 | 1 |
| Martin ACH | 82 | 75 | 76 | -6 |
| Moncrief ACH | 86 | 87 | 83 | -3 |
| Reynolds ACH | 98 | 97 | 85 | -14 |
| Winn ACH | 71 | 77 | 77 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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