 |
 |
|||
|
Enrollees with Military PCM , South Navy Customer Service Problem Finding/Understanding Written Material |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 51 | 48 | 49 | -2 |
| NAVY | 53 | 52 | 50 | -3 |
| SOUTH | 54 | 51 | 51 | -3 |
| South Navy | 53 | 52 | 52 | -1 |
| NBHC Mayport | *** | *** | 59 | *** |
| NH Beaufort | 64 | 46 | 58 | -6 |
| NH Charleston | *** | 45 | 56 | *** |
| NH Corpus Christi | 58 | 53 | 48 | -9 |
| NH Jacksonville | 56 | 53 | 55 | -1 |
| NH Pensacola | 50 | 53 | 51 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||