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Enrollees with Military PCM , South Navy Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| NAVY | 56 | 70 | 65 | 9 |
| SOUTH | 54 | 74 | 66 | 11 |
| South Navy | 54 | 72 | 68 | 14 |
| NBHC Mayport | *** | *** | 76 | *** |
| NH Beaufort | 60 | 73 | 77 | 18 |
| NH Charleston | 59 | 72 | 73 | 14 |
| NH Corpus Christi | 57 | 71 | 70 | 13 |
| NH Jacksonville | 53 | 72 | 71 | 18 |
| NH Pensacola | 55 | 67 | 62 | 6 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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