 |
 |
|||
|
Enrollees with Military PCM , South Air Force Customer Service Problem with Paperwork |
||||
| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| AIR FORCE | 57 | 74 | 67 | 10 |
| SOUTH | 54 | 74 | 66 | 11 |
| South Air Force | 55 | 76 | 66 | 11 |
| 12th Med Grp-Randolph | 64 | 77 | 65 | 1 |
| 14th Med Grp-Columbus | 43 | *** | 69 | 27 |
| 16th Med Grp-Hurlburt Field | 57 | 60 | *** | *** |
| 17th Med Grp-Goodfellow | 69 | 74 | 73 | 5 |
| 20th Med Grp-Shaw | 58 | 79 | 70 | 12 |
| 2nd Med Grp-Barksdale | 53 | 73 | 64 | 11 |
| 314th Med Grp-Little Rock | 72 | 77 | 63 | -9 |
| 325th Med Grp-Tyndall | 63 | 76 | 78 | 15 |
| 42nd Med Grp-Maxwell | 59 | 76 | 69 | 11 |
| 45th Med Grp-Patrick | 63 | 71 | 80 | 17 |
| 59th Med Wing-Lackland | 64 | 75 | 63 | -1 |
| 6th Med Grp-MacDill | 61 | 79 | 61 | 1 |
| 72nd Med Grp-Tinker | 46 | 78 | 68 | 22 |
| 78th Med Grp-Robins | 49 | 78 | 67 | 18 |
| 7th Med Grp-Dyess | 54 | 78 | 57 | 3 |
| 81st Med Grp-Keesler | 51 | 84 | 67 | 16 |
| 82nd Med Grp-Sheppard | 44 | 78 | 72 | 28 |
| 96th Med Grp-Eglin | 41 | 74 | 53 | 12 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||