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Enrollees with Military PCM , South Other 2005 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80 |
| CONUS MHS | 64 | 64 | 85 | 85 | 54 | 81 | 54 | 55 | 66 | 67 | 91 | 74 |
| OTHER | 64 | 73 | 91 | 90 | 50 | 77 | 50 | 60 | 64 | 64 | 92 | 72 |
| SOUTH | 66 | 64 | 85 | 84 | 55 | 79 | 56 | 57 | 66 | 68 | 91 | 75 |
| South Other | 61 | 67 | 88 | 87 | 44 | 74 | 55 | 59 | 67 | 62 | 94 | 71 |
| Out of Catchment South Region | 59 | 66 | 87 | 85 | 42 | 73 | 50 | 54 | 67 | 59 | 94 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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