Enrollees with Military PCM , 2005 Composite Scores, West Army


Enrollees with Military PCM , West Army 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
ARMY	63	62	83	83	55	81	54	54	69	67	90	73
WEST	65	64	86	85	55	83	55	55	66	67	90	75
West Army	64	62	85	85	54	82	53	53	70	66	89	73
Bassett ACH	64	61	80	84	50	72	55	53	73	55	91	76
Evans ACH	71	72	90	88	46	77	50	60	68	75	91	74
Irwin ACH	60	62	82	79	51	83	53	49	75	66	86	68
L. Wood ACH	63	57	79	79	54	82	53	51	58	65	86	71
Madigan AMC	62	58	87	87	52	78	48	46	65	67	90	72
Munson AHC	65	76	90	89	54	86	60	64	71	67	93	73
R W Bliss AHC	57	58	84	83	55	91	50	52	76	66	89	78
Tripler AMC	65	61	85	84	53	88	55	61	72	64	89	73
Weed ACH	64	71	90	89	56	85	60	59	72	73	91	69
William Beaumont AMC	59	59	78	83	62	87	59	48	72	67	86	69
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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