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Enrollees with Military PCM , West Army
How Well Doctors Communicate
2005
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 83 90 86 79
ARMY 81 88 84 78
WEST 84 90 87 79
West Army 85 90 86 78
Bassett ACH 82 93 81 78
Evans ACH 89 91 90 83
Irwin ACH 81 85 78 73
L. Wood ACH 75 88 78 73
Madigan AMC 88 92 88 79
Munson AHC 86 94 90 86
R W Bliss AHC 83 87 85 76
Tripler AMC 84 89 86 78
Weed ACH 90 91 93 81
William Beaumont AMC 82 85 86 78
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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