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Enrollees with Military PCM , West Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| ARMY | 55 | 71 | 67 | 12 |
| WEST | 58 | 71 | 67 | 10 |
| West Army | 58 | 71 | 67 | 10 |
| Bassett ACH | 65 | 63 | 66 | 1 |
| Evans ACH | 54 | 72 | 65 | 11 |
| Irwin ACH | 55 | 66 | 66 | 10 |
| L. Wood ACH | 70 | 69 | 63 | -6 |
| Madigan AMC | 46 | 72 | 62 | 16 |
| Munson AHC | 55 | 81 | 69 | 14 |
| R W Bliss AHC | 67 | 73 | 64 | -3 |
| Tripler AMC | 60 | 58 | 69 | 8 |
| Weed ACH | 69 | 72 | 67 | -2 |
| William Beaumont AMC | 63 | 75 | 76 | 12 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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