Enrollees with Military PCM , 2005 Composite Scores, West Navy


Enrollees with Military PCM , West Navy 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
NAVY	65	65	86	85	54	81	54	55	68	65	90	74
WEST	65	64	86	85	55	83	55	55	66	67	90	75
West Navy	65	62	85	85	56	80	55	54	66	64	89	74
NACC Port Hueneme	62	61	88	83	54	85	50	53	63	69	87	75
NBHC NAS North Island	65	54	81	84	63	86	54	52	69	65	92	75
NBHC NTC San Diego	63	64	86	84	55	87	57	53	65	68	91	75
NH Bremerton	64	66	92	82	48	68	47	49	57	46	90	75
NH Camp Pendleton	64	63	83	84	58	68	52	58	66	68	86	75
NH LeMoore	60	60	84	81	58	84	49	45	65	67	86	69
NH Oak Harbor	66	67	87	85	53	76	54	55	73	63	90	75
NH Twentynine Palms	62	70	83	84	59	88	62	57	72	64	89	68
NMC San Diego	67	59	83	86	55	74	56	57	72	65	90	74
NMCL Pearl Harbor	69	66	84	86	49	89	56	54	66	62	89	81
TRICARE Outpatient-Chula Vista	65	61	81	86	60	*******	61	55	59	73	89	*******
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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