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Enrollees with Military PCM , West Navy
How Well Doctors Communicate
2005
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 83 90 86 79
NAVY 84 90 86 80
WEST 84 90 87 79
West Navy 84 90 86 79
NACC Port Hueneme 83 88 84 75
NBHC NAS North Island 83 90 85 77
NBHC NTC San Diego 81 89 86 80
NH Bremerton 84 85 81 78
NH Camp Pendleton 84 91 85 78
NH LeMoore 82 90 81 72
NH Oak Harbor 85 92 84 81
NH Twentynine Palms 79 92 81 83
NMC San Diego 83 89 89 80
NMCL Pearl Harbor 87 92 86 80
TRICARE Outpatient-Chula Vista 86 92 88 78
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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