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Enrollees with Military PCM , West Navy Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| NAVY | 56 | 70 | 65 | 9 |
| WEST | 58 | 71 | 67 | 10 |
| West Navy | 59 | 73 | 68 | 9 |
| NACC Port Hueneme | *** | *** | 58 | *** |
| NBHC NAS North Island | *** | *** | 77 | *** |
| NBHC NTC San Diego | *** | *** | 66 | *** |
| NH Bremerton | 68 | 68 | 61 | -6 |
| NH Camp Pendleton | 52 | 75 | 68 | 15 |
| NH LeMoore | 57 | 72 | 66 | 9 |
| NH Oak Harbor | 63 | 66 | 69 | 6 |
| NH Twentynine Palms | 54 | 65 | 68 | 13 |
| NMC San Diego | 52 | 73 | 66 | 14 |
| NMCL Pearl Harbor | 72 | 69 | 65 | -7 |
| TRICARE Outpatient-Chula Vista | *** | *** | 74 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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