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Enrollees with Military PCM , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 78 | 80 | 80 | 2 |
| NAVY | 76 | 80 | 80 | 4 |
| WEST | 81 | 81 | 82 | 1 |
| West Navy | 80 | 79 | 78 | -2 |
| NACC Port Hueneme | *** | *** | 83 | *** |
| NBHC NAS North Island | *** | *** | 89 | *** |
| NBHC NTC San Diego | *** | *** | 89 | *** |
| NH Bremerton | 78 | 77 | 65 | -12 |
| NH Camp Pendleton | 80 | 83 | 66 | -14 |
| NH LeMoore | 84 | 84 | 83 | -1 |
| NH Oak Harbor | 75 | 78 | 74 | -1 |
| NH Twentynine Palms | 87 | 76 | 89 | 3 |
| NMC San Diego | 78 | 78 | 69 | -9 |
| NMCL Pearl Harbor | 86 | 80 | 87 | 2 |
| TRICARE Outpatient-Chula Vista | *** | *** | 95 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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