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Enrollees with Military PCM , West Air Force 2005 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 76 | 76 | 91 | 90 | 63 | 87 | 58 | 72 | 73 | 74 | 91 | 80 |
| CONUS MHS | 64 | 64 | 85 | 85 | 54 | 81 | 54 | 55 | 66 | 67 | 91 | 74 |
| AIR FORCE | 66 | 65 | 86 | 85 | 56 | 82 | 56 | 57 | 63 | 68 | 92 | 78 |
| WEST | 65 | 64 | 86 | 85 | 55 | 83 | 55 | 55 | 66 | 67 | 90 | 75 |
| West Air Force | 65 | 65 | 87 | 85 | 56 | 85 | 57 | 56 | 63 | 70 | 92 | 79 |
| 10th Med Grp-USAF Academy | 64 | 62 | 85 | 84 | 50 | 81 | 50 | 54 | 61 | 71 | 93 | 91 |
| 21st Med Grp-Peterson | 63 | 65 | 86 | 84 | 48 | 87 | 59 | 55 | 68 | 72 | 91 | 78 |
| 30th Med Grp-Vandenberg | 62 | 55 | 85 | 78 | 53 | 86 | 46 | 48 | 59 | 74 | 90 | 75 |
| 341st Med Grp-Malmstrom | 57 | 69 | 86 | 82 | 60 | 86 | 59 | 55 | 56 | 65 | 92 | 74 |
| 355th Med Grp-Davis Monthan | 67 | 70 | 91 | 85 | 55 | 87 | 60 | 60 | 61 | 66 | 92 | *** |
| 366th Med Grp-Mountain Home | 69 | 68 | 88 | 89 | 47 | 89 | 54 | 60 | 73 | 78 | 91 | *** |
| 377th Med Grp-Kirtland | 63 | 68 | 90 | 85 | 52 | 89 | 59 | 58 | 63 | 66 | 93 | 78 |
| 3rd Med Grp-Elmendorf | 64 | 64 | 90 | 87 | 57 | 82 | 57 | 56 | 66 | 68 | 87 | 83 |
| 509th Med Grp-Whiteman | 69 | 72 | 84 | 85 | 59 | 92 | 63 | 63 | 62 | 81 | 92 | 82 |
| 55th Med Grp-Offutt | 70 | 70 | 91 | 89 | 58 | 84 | 61 | 55 | 60 | 80 | 93 | 81 |
| 56th Med Grp-Luke | 68 | 70 | 86 | 85 | 63 | 88 | 62 | 64 | 65 | 74 | 91 | 79 |
| 5th Med Grp-Minot | 66 | 60 | 82 | 81 | *** | 87 | 60 | 62 | 61 | 77 | 91 | 78 |
| 60th Med Grp-Travis | 65 | 60 | 84 | 83 | 58 | 85 | 54 | 56 | 58 | 66 | 92 | 77 |
| 61st Med Squad-Los Angeles | 63 | 60 | 90 | 88 | 53 | 84 | 52 | 66 | 82 | 70 | 93 | *** |
| 75th Med Grp-Hill | 69 | 66 | 83 | 82 | 50 | 78 | 54 | 50 | 58 | 74 | 92 | 76 |
| 90th Med Grp-F.E. Warren | 72 | 73 | 90 | 88 | 51 | 77 | 52 | 57 | 62 | 74 | 93 | 75 |
| 92nd Med Grp-Fairchild | 68 | 64 | 87 | 86 | 51 | 84 | 58 | 58 | 68 | 73 | 93 | 78 |
| 95th Med Grp-Edwards | 66 | 72 | 90 | 90 | 54 | 84 | 58 | 62 | 65 | 68 | 92 | 81 |
| 99th Med Grp-O'Callaghan Hosp | 65 | 59 | 84 | 80 | 60 | 83 | 57 | 51 | 60 | 68 | 88 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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