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Enrollees with Military PCM , West Air Force
Claims Processing
2005
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 86 88
CONUS MHS 80 82
AIR FORCE 81 83
WEST 82 84
West Air Force 83 86
10th Med Grp-USAF Academy 81 82
21st Med Grp-Peterson 88 85
30th Med Grp-Vandenberg 83 89
341st Med Grp-Malmstrom 83 88
355th Med Grp-Davis Monthan 83 90
366th Med Grp-Mountain Home 88 91
377th Med Grp-Kirtland 90 88
3rd Med Grp-Elmendorf 78 86
509th Med Grp-Whiteman 89 95
55th Med Grp-Offutt 80 88
56th Med Grp-Luke 87 90
5th Med Grp-Minot 87 87
60th Med Grp-Travis 85 85
61st Med Squad-Los Angeles 85 83
75th Med Grp-Hill 77 80
90th Med Grp-F.E. Warren 76 78
92nd Med Grp-Fairchild 81 87
95th Med Grp-Edwards 83 84
99th Med Grp-O'Callaghan Hosp 81 85
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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