Enrollees with Military PCM , 2005 Composite Scores, West Other


Enrollees with Military PCM , West Other 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
OTHER	64	73	91	90	50	77	50	60	64	64	92	72
WEST	65	64	86	85	55	83	55	55	66	67	90	75
West Other	68	77	90	91	50	84	50	60	66	67	91	68
Out of Catchment West Region	68	80	93	91	56	89	53	61	66	68	86	*******
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users