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Enrollees with Military PCM , West Other Courteous and Helpful Office Staff Helpful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 88 | 88 | 88 | 1 |
| CONUS MHS | 82 | 81 | 81 | -1 |
| OTHER | 87 | 85 | 88 | 1 |
| WEST | 84 | 81 | 82 | -2 |
| West Other | 94 | 85 | 89 | -5 |
| Out of Catchment West Region | 96 | 86 | 91 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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