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Enrollees with Military PCM , West Other Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 78 | 80 | 80 | 2 |
| OTHER | 77 | 76 | 76 | -1 |
| WEST | 81 | 81 | 82 | 1 |
| West Other | 82 | 70 | 84 | 2 |
| Out of Catchment West Region | 83 | 69 | 89 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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