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Enrollees with Military PCM , Overseas Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| ARMY | 55 | 71 | 67 | 12 |
| OVERSEAS | 64 | 72 | 69 | 6 |
| Overseas Army | 61 | 72 | 70 | 9 |
| 121st Gen Hosp-Seoul | 54 | 67 | 65 | 11 |
| Heidelberg Meddac | 65 | 69 | 67 | 2 |
| Landstuhl Regional Medcen | 51 | 71 | 75 | 24 |
| Wuerzburg Meddac | 69 | 81 | 75 | 5 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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