Enrollees with Military PCM , 2005 Composite Scores, Overseas Navy


Enrollees with Military PCM , Overseas Navy 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
NAVY	65	65	86	85	54	81	54	55	68	65	90	74
OVERSEAS	65	66	86	85	58	78	53	55	65	64	90	76
Overseas Navy	70	71	85	88	56	71	56	59	71	66	91	76
NH Guam-Agana	70	75	83	89	*******	*******	67	57	55	69	92	81
NH Okinawa	67	69	85	87	45	*******	55	60	77	61	89	71
NH Yokosuka	72	68	83	87	63	90	53	56	68	78	90	76
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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