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Enrollees with Military PCM , Overseas Navy Courteous and Helpful Office Staff Helpful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 88 | 88 | 88 | 1 |
| CONUS MHS | 82 | 81 | 81 | -1 |
| NAVY | 83 | 81 | 82 | -2 |
| OVERSEAS | 83 | 82 | 82 | -1 |
| Overseas Navy | 84 | 82 | 82 | -1 |
| NH Guam-Agana | 87 | 90 | 80 | -8 |
| NH Okinawa | 76 | 84 | 81 | 4 |
| NH Yokosuka | 86 | 80 | 79 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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