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Enrollees with Military PCM , Overseas Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 51 | 48 | 49 | -2 |
| AIR FORCE | 53 | 49 | 51 | -2 |
| OVERSEAS | 53 | 51 | 52 | -1 |
| Overseas Air Force | 56 | 55 | 53 | -2 |
| 18th Med Grp-Kadena AB | *** | 67 | 54 | *** |
| 48th Med Grp-Lakenheath | *** | *** | 44 | *** |
| 52nd Med Grp-Spangdahlem | 43 | 53 | *** | *** |
| 86th Med Grp-Ramstein | 58 | 53 | 58 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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