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Enrollees with Military PCM , Overseas Air Force
Claims Processing

Claims Handled Correctly
  2003 2004 2005 Trend
Benchmark 85 86 88 3
CONUS MHS 81 81 82 1
AIR FORCE 83 84 83 0
OVERSEAS 83 82 81 -1
Overseas Air Force 79 85 76 -4
18th Med Grp-Kadena AB *** *** *** ***
48th Med Grp-Lakenheath 77 *** 68 -9
52nd Med Grp-Spangdahlem 91 83 *** ***
86th Med Grp-Ramstein 75 82 84 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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