Enrollees with Military PCM , 2005 Composite Scores, North Army


Enrollees with Military PCM , North Army 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
ARMY	63	62	83	83	55	81	54	54	69	67	90	73
NORTH	63	63	85	84	53	81	52	54	66	65	91	74
North Army	61	62	83	82	53	81	53	54	69	66	90	73
Blanchfield ACH	59	59	74	77	57	92	57	49	61	73	88	70
Dewitt ACH	61	65	85	84	54	74	53	57	69	69	91	77
Guthrie AHC	69	69	89	86	55	84	52	59	74	65	90	69
Ireland ACH	63	63	85	81	52	74	49	52	64	53	89	74
Keller ACH	63	64	89	88	41	68	34	56	68	61	86	84
Kenner AHC	59	52	81	80	54	84	54	49	70	67	91	71
Kimbrough Amb Car Cen-Ft Meade	61	59	82	85	52	80	51	55	71	71	91	*******
McDonald ACH	65	61	88	87	63	89	55	54	72	73	91	70
Walter Reed AMC	59	61	83	88	50	79	53	54	70	66	93	70
Womack AMC	61	62	81	79	55	80	54	52	67	60	92	69
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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