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Enrollees with Military PCM , North Army Courteous and Helpful Office Staff Courteous and Respectful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 93 | 93 | 94 | 0 |
| CONUS MHS | 90 | 89 | 89 | 0 |
| ARMY | 87 | 87 | 88 | 1 |
| NORTH | 88 | 88 | 89 | 1 |
| North Army | 85 | 86 | 87 | 2 |
| Blanchfield ACH | 81 | 83 | 78 | -2 |
| Dewitt ACH | 90 | 87 | 90 | 1 |
| Guthrie AHC | 85 | 87 | 92 | 7 |
| Ireland ACH | 90 | 93 | 88 | -2 |
| Keller ACH | 90 | 96 | 91 | 1 |
| Kenner AHC | 85 | 90 | 87 | 2 |
| Kimbrough Amb Car Cen-Ft Meade | 90 | 85 | 86 | -3 |
| McDonald ACH | 89 | 85 | 94 | 5 |
| Walter Reed AMC | 85 | 88 | 88 | 4 |
| Womack AMC | 78 | 81 | 84 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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