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Enrollees with Military PCM , North Army Courteous and Helpful Office Staff Helpful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 88 | 88 | 88 | 1 |
| CONUS MHS | 82 | 81 | 81 | -1 |
| ARMY | 79 | 78 | 79 | 0 |
| NORTH | 81 | 80 | 81 | 0 |
| North Army | 78 | 76 | 79 | 1 |
| Blanchfield ACH | 70 | 77 | 70 | 0 |
| Dewitt ACH | 81 | 76 | 80 | -1 |
| Guthrie AHC | 81 | 81 | 86 | 5 |
| Ireland ACH | 83 | 83 | 82 | -1 |
| Keller ACH | 88 | 92 | 87 | -1 |
| Kenner AHC | 77 | 71 | 76 | -1 |
| Kimbrough Amb Car Cen-Ft Meade | 81 | 76 | 77 | -4 |
| McDonald ACH | 84 | 76 | 82 | -2 |
| Walter Reed AMC | 77 | 78 | 77 | 0 |
| Womack AMC | 73 | 68 | 78 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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